Operations Coordinator

Phillips Corporation; Connecticut; Remote; USD 70,000 - 85,000; Full time

Job summary

Phillips Corporation is seeking an Operations Coordinator to act as a central hub for our Digital Systems team. This fast-paced role interfaces daily with internal departments, customers, and vendors to drive efficient operations and project progress.

You will manage the team inbox, queues, and routine admin tasks while supporting expense reporting and CRM records. Primarily remote with occasional travel to company sites or customer locations, the role emphasizes clear communication,

Qualifications

• Candidates should be highly organized with strong attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Experience interfacing with internal departments, external customers, and vendors.
• Proficiency with CRM systems, preferably D365.

Responsibilities

• Manage the team inbox and work queues.
• Handle daily administrative tasks and customer inquiries.
• Assist with expense reports and maintain records in D365 CRM.
• Document customer product configurations and manage pre-sales quote workflows.
• Facilitate cross-department handoffs and provide status updates to leadership.

Skills

Communication

Organization

Multitasking

Customer-first mindset

Tools

D365 CRM

CRM systems

Job description

The Operations Coordinator is a fast-paced, multi-faceted position serving as a central hub of coordination for our Digital Systems team. In this dynamic, high-visibility role, you will interface daily with internal departments, external customers, and key vendors to drive efficient operations and project progress. Primary responsibilities include managing the team inbox and work queues, handling daily administrative tasks and customer inquiries, assisting with expense reports, and maintaining accurate records within our D365 CRM. Additionally, you will proactively engage with partners to document customer product configurations and manage complex pre-sales quote workflowsâfrom initial request and order fulfillment through training delivery and post-sale follow-up.

As a master communicator and organizer, you will facilitate seamless handoffs and clear updates across Sales, Operations, Applications Engineers, Digital Product Experts, Contracting, Service, and Accounting. You will design and maintain simple tracking tools, checklists, and status reports to give leadership full visibility into queue health, response times, and overall throughput. By taking ownership of routine workflows, routine problem-solving, and cross-departmental alignment, you ensure no task slips through the cracks and every customer request moves swiftly toward completion.

Qualifications:

We are seeking a sharp, highly task-oriented, and enthusiastic professional who thrives while juggling multiple priorities in a growing organization. Exceptional attention to detail, strong problem-solving skills, and a customer-first mindset are essential to succeed in this role. This position is primarily remote, with occasional travel to company sites or customer locations. If you excel at bringing order to complex workflows and love collaborating across diverse teams to drive results, we would love to connect.

If you’re ready to join a dynamic team and make a real impact, we want to hear from you. The expected pay range for a qualified person in this role is between $70,000.00 and $85,000.00 annually. If you have a different suggestion, please mention it in your application.

Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-Verify participant.