Operations Controller- Administration

City of Norfolk, VA; Norfolk (VA); On-site; USD 70,000 - 81,000; Full time

Job summary

The City of Norfolk seeks an Operations Controller to coordinate financial management in a health care environment. You will supervise accounting, reimbursement, contracts, purchasing, and grants, and present reports to the Board.

Ideal candidates will have a BA degree in accounting, finance or business administration and at least five years in accounting, with ten years of related work experience and supervisory experience preferred. GAAP knowledge and DBHDS requirements are essential.

Qualifications

• Bachelor's degree in accounting, finance or business administration preferred.
• Five years' experience in accounting required.
• Ten years related work experience with supervisory experience preferred.
• Bachelor's degree in Accounting, Finance or Business Administration from an accredited college or university preferred.

Responsibilities

• Direct and coordinates activities of finance team by providing guidance regarding financial management and operations.
• Completes in-depth analysis, determines cost allocation basis, reconciles data and submits grants reports.
• Maintains expenditure compliance with funding sources and DBHDS program requirements.
• Oversees budgeting for department, grants, and contracts and ensures GAAP compliance.
• Presents reports at monthly Board meeting and supports audit processes.
• Oversees reimbursement, contracting, and procurement functions and contract administration.

Education

Bachelor's degree in Accounting, Finance or Business Administration

Ten years related work experience with supervisory experience preferred

Job description

Description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual/developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.

Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve.

The NCSB is seeking an Operations Controller who coordinates financial management operations in a health care environment. Provides daily supervision and management of functions of accounting, reimbursement, contracts and purchasing, and grants.

Department Hiring Salary Range

$70,486 - $80,884

Essential Functions

• Direct and coordinates activities of finance team by providing guidance regarding financial management and operations.
• Completes in-depth analysis, determines cost allocation basis, reconciles accounting data and submits DBHDS Performance Contract reports using State software.
• Knowledgeable about DBHDS program requirements to maintain expenditure compliance with intent of restricted and unrestricted funding sources.
• Reads, understands and enforces grant financial requirements.
• Develops and manages department, Performance Contract and grant budgets.
• Acts as liaison with internal and external auditors. Office of Budget and Management and central City Finance department. Responsible for ensuring compliance with all financial, accounting and reporting standards.
• Manages unit supervisors, Contracts Monitoring Specialist, and grant accountant.
• Oversees accounting functions to ensure accurate and on-time recordation of receipts, payment of invoices and other entries in a web-based financial management system, as well as program and Board monthly budget v. actual reporting and required grant financial reports.
• Presents reports at monthly Board meeting, providing analysis and answers to members’ questions.
• Oversees reimbursement functions to ensure timely and efficient transmission of insurance claims, posting of receipts to consumer accounts, and denial management in a web-based electronic health records system. Ensures adherence to Medicaid and other insurance rules and regulations. Works with reimbursement team and program managers to attain fee collection goals.
• Oversees contracting functions including price negotiations, scope of work development for RFQ/RFP, facilitation of contract documents between programs, Executive Director, Purchasing department, vendors, City Attorney, central City Finance department, City Manager's Office and department accounting team, maintains centralized contract files, monitors contract performance, and ensures contract language is in compliance with DBHDS Performance Contract requirements.
• Performs research and analysis related to the development of financial management policies, practices, and procedures including the application of business process improvement redesign and reengineering methods and techniques.
• Develops, evaluates, and updates department policies and procedures in area of oversight.
• Acts as liaison to Office of Budget and Management and City Auditor's Office.
• Understands, applies and keeps updated on GASB rules. Implement internal control measures to ensure compliance with GAAP, City policies, departmental policies and best practices.
• Provides financial direction to programs and Leadership team.
• Assists Executive Director with development of staffing complement.
• Reviews and approves documents.
• Performs related work as assigned.

Education/Experience

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

Five years' experience in Accounting.

Preferred Education/Experience

Bachelor's degree in Accounting, Finance or Business Administration from an accredited college or university preferred.

Ten years' related work experience with at least five years of supervisory experience preferred.

Additional Information & Requirements

• Valid driver's license preferred.
• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

Note

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current or previous City of Norfolk employee?

• Yes - I am a current City of Norfolk Employee
• Yes - I am a previous City of Norfolk Employee
• No - I am not a previous or current City of Norfolk employee

03

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A.".

04

Please select the highest level of education you have completed.

• High School Diploma/GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree or higher

05

Is your degree in an accounting or related field?

• Yes
• No

06

Do you have experience working in a Community Services Board or similar agency?

• Yes
• No

07

How many years of Accounting experience do you possess?

• No experience
• Less than 5 years of experience
• 5-7 years of experience
• 7-9 years of experience
• 10 or more years of experience

08

How many years of supervisory experience do you possess?

• No experienceLess than 5 years of experience
• 5-7 years of experience
• 7-9 years of experience
• 10 or more years of experience

09

How many years of experience do you have preparing and maintaining budgets?

• No experience
• Less than 5 years of experience
• 5-7 years of experience
• 7-9 years of experience
• 10 or more years of experience

10

How many years of experience do you have in financial reporting?

• No experience
• Less than 5 years of experience
• 5-7 years of experience
• 7-9 years of experience
• 10 or more years of experience

11

Do you have a valid driver's license?

• Yes
• No

12

Please provide the name, email address, and phone number of your current or most recent supervisor.

13

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

14

Are you a qualified military spouse? (An individual who is certified by the designated local agency as being a spouse of a member of the United States Armed Forces).

• Yes
• No

15

Please indicate your veteran status. (A copy of your long form DD-214 may be required).

• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran
• Required Question