Operations Consultant - Global Payment Operations

Bank of America; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Bank of America is seeking an experienced professional for the day-to-day resolution of complex accounting problems and the execution of complex transactions at a single site. The role involves advising on design and implementation of products, systems, and services within project management frameworks.

You will oversee general ledger activities, ensure adherence to policies, and collaborate across teams to drive strategic initiatives in a dynamic operations environment.

Qualifications

• : Requirements include 3+ years of operational accounting experience and general ledger knowledge.

Responsibilities

• Role supports the GPO Reconciliation COE and the accounting control team.

Skills

Operational accounting

General ledger

Excel proficiency

Analytical thinking

Problem solving

Communication skills

Leadership

Team collaboration

Adaptability

Attention to detail

Tools

Recon Plus

PIX

eLedger

FDES

BOSS

Content Navigator

MSS

BFT

Cashpro

TSYS

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.

Responsibilities

• Role supports the GPO Reconciliation COE specifically the accounting control team
• Responsible for oversight and initiatives related to the line of business owned general ledger and bank operating accounts.
• Ensures adherence with various enterprise policies, standards and controls to include Account Reconciliation, Global Bank Account, and Process Management
• Follows established procedures & guidelines while utilizing multiple systems & tools.
• Considered a subject matter expert in General Ledger debits, credits and source codes to aid in interpreting and understanding the inner workings of the account
• Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment
• Advises on projects and directs activities of a team related to special initiatives
• Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function
• Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control
• Identifies and recommends responsibilities and accountabilities for key programs/projects

Required Qualifications

• Minimum of 3 years of operational accounting experience along with working knowledge of processes to include applicable policies and regulations
• Previous experience with general ledger
• Thorough understanding of debits and credits
• Ability to multi-task and meet specific performance goals
• Excellent problem solving skills
• Detailed oriented, self-motivated, assertive
• Demonstrates ability to work flexible schedules and adapt quickly to change
• Demonstrates leadership skills consistently
• Must possess excellent verbal and written communication skills
• Work well in a team environment as well as independently
• Excellent research, analytical & decision making skills
• Proficient skills utilizing MS Excel

Desired Qualifications

• Experience with various systems which may include: Recon Plus, PIX, eLedger, FDES, BOSS, Content Navigator, MSS, BFT, Cashpro and TSYS

Skills

• Customer and Client Focus
• Problem Solving
• Risk Management
• Adaptability
• Attention to Detail
• Collaboration
• Critical Thinking
• Issue Management
• Analytical Thinking
• Decision Making
• Oral Communications
• Presentation Skills

Shift

1st shift (United States of America)

Hours Per Week

40