Operations Clerk - Part Time

Old Dominion Freight Line, Inc.; Lathrop (CA); On-site; USD 33,062 - 41,328; Full time

Benefits offered by this job

Health benefits

Vision & Dental

Short/Long Term Disability

Flex Spending Accounts

401(k) with company match

Life Insurance

Wellness Program

Paid time off (PTO)

Paid holidays

Tuition reimbursement

Training & growth opportunities

Promote-from-within

Job summary

Old Dominion Freight Line, Inc. is hiring an Operations Clerk to support the OD family culture with administrative duties in the operations department.

You will work with drivers to assign routes, process paperwork, and handle customer communications via phone and email. The role requires 3 years of office/operations experience, proficiency with AS400 and SAP, and excellent written and verbal communication.

Qualifications

• High School Degree or equivalent preferred.
• 3 years of office and/or operations experience, preferably in the transportation industry.
• Experience with AS400 and SAP preferred.
• Excellent verbal and written communication skills.
• Detail oriented.

Responsibilities

• Answer telephones and emails in a prompt and courteous manner to provide customer service including setting appointments and tracing shipments.
• Prepare and maintain daily paperwork to move freight including DOT files to ensure confidentiality, accuracy and timeliness.
• Prepare a variety of documents and reports using AS400 and SAP.
• Scan documents such as Bill of Ladings and Delivery Receipts into our system.
• Close city pickups to the dock and generate manifests for the dockworkers.
• Assist supervisors with assigning drivers to routes and processing drivers’ paperwork.
• Prepare a variety of transportation related documents including dock delivery/drop offs, driver returns, and damage/overage documents.
• Provide exceptional customer service to internal and external customers.

Skills

Office experience

Verbal and written communication

Detail oriented

Microsoft Office

Customer service

Education

High School Diploma

Tools

AS400

SAP

Handheld scanners

Job description

Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your promises? Do you appreciate a company culture that is open, fosters work‑life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our people and our family spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.

Old Dominion Freight Line is currently recruiting for an Operations Clerk to join the OD family culture. This clerk will successfully provide administrative assistance to the operations department including working with drivers to assign routes and process paperwork, answering telephones to set appointments, tracing shipments or routing to the appropriate person.

Responsibilities

• Answer telephones and emails in a prompt and courteous manner to provide customer service including setting appointments and tracing shipments.
• Prepare and maintain daily paperwork to move freight including DOT files to ensure confidentiality, accuracy and timeliness.
• Prepare a variety of documents and reports using AS400 and SAP.
• Scan documents such as Bill of Ladings and Delivery Receipts into our system.
• Close city pickups to the dock and generate manifests for the dockworkers.
• Assist supervisors with assigning drivers to routes and processing drivers’ paperwork.
• Prepare a variety of transportation related documents including dock delivery/drop offs, driver returns, and damage/overage documents.
• Provide exceptional customer service to internal and external customers.

Qualifications

• High School Degree or equivalent preferred.
• 3 years of office and/or operations experience, preferably in the transportation industry.
• Experience in using handheld computers/scanners preferred.
• Experience with AS400 and SAP preferred.
• Excellent verbal and written communication skills.
• Detail oriented.
• Proficient in Microsoft applications, such as Outlook, Word and Excel.

Compensation

Range: $23.97 – $29.68 per hour (actual compensation may vary based on location, experience, market conditions, and other factors).

Working Days and Shift

Monday, Tuesday, Wednesday, Thursday, Friday. Shift and hours to be determined. Work days and shift are estimates and are subject to change at any time based on job scheduling and/or business levels.

Benefits

• Health benefits including a zero premium medical plan for employee only coverage.
• Vision & Dental.
• Short Term & Long Term Disability.
• Flex Spending Accounts.
• 401(k) retirement plan with company match and additional company annual discretionary match opportunity.
• Life Insurance.
• Wellness Program.
• 15 days paid time off (includes vacation and state sick leave).
• 9 paid holidays including a birthday holiday.
• Tuition reimbursement for drivers and technicians.
• Training and growth opportunities to build a career.
• Opportunity to advance through promote‑from‑within philosophy.
• National career opportunities at our 260+ service centers.

Equal Employment Opportunity

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).