Operations Clerk

Corps Team; Birmingham (AL); On-site; USD 40,000 - 52,000; Full time

Job summary

Corps Team is seeking an Operations Clerk II for a 12+ month contract to hire in Irondale, AL. This fully onsite role focuses on data analysis, data cleansing, accounts receivable assistance, and business process support across branches.

Ideal candidates will have strong analytical skills to identify discrepancies, resolve issues, and improve data quality. They should be self-directed, capable of navigating multiple systems, and collaborate with internal and external customers to ensure accurate

Qualifications

• Analytical mindset with strong problem-solving abilities.
• Ability to research and resolve discrepancies independently.
• Effective cross-functional communication and collaboration.
• Experience with data cleansing, billing, and AR processes.

Responsibilities

• Maintain safe work environment and culture.
• Create orders for quoted jobs in SAP.
• Collaborate with customers to meet needs and expectations.
• Investigate AR issues and inquiries to completion.
• Review and cleanse data.
• Resolve purchase orders flagged for non-compliance.
• Handle non-routine customer issue tasks.
• Resolve issues from third-party order processors.

Skills

Analytical mindset

Independent research

Intra-departmental communication

Autonomy

Collaboration

Organizational skills

Strong communication

Excel proficiency

ERP experience

CRM familiarity

IT tools aptitude

Education

High school diploma or equivalent

Bachelor's degree

Tools

SAP

MS Field Service

MS CRM

Microsoft Office

Job description

Our client, a water technology provider, is seeking an Operations Clerk for a 12+ month contract to hire opportunity located in Irondale, AL. This role is fully onsite.

The Operations Clerk II will be responsible for data analysis and data cleansing, accounts receivable assistance and research, and completing standard and non-routine business processes to support branch operations. This role requires strong analytical skills to identify discrepancies, interpret data, and resolve issues accurately and efficiently.

The Operations Clerk must be resourceful and self-directed, able to work independently to investigate problems, navigate multiple systems, and determine appropriate next steps with minimal supervision. A high level of curiosity and attention to detail is essential to ask the right questions, uncover root causes, and continuously improve data quality and processes.

This role can support multiple business units simultaneously and is critical to ensuring proper documentation, billing accuracy, invoicing, timely payment, and resolution of customer issues and administrative matters.

Role Definition and Key Responsibilities:

• Create and maintain safe working environment and culture within the organization
• Ability to create orders for quoted jobs or installation with multiple process in SAP of limited complexity but with unique job requirements
• Strong collaboration with internal and external customers, with a focus on prioritizing and meeting their needs and expectations
• Investigate, analyze, and resolve accounts receivable issues and inquiries to completion, with a focus on accuracy and customer satisfaction
• Review, analyze, and cleanse data
• Actioning resolution for customer orders when purchase orders are flagged for non- compliance
• Able to perform non-routine tasks related to customer issues and resolution
• Resolves issues from 3rd party processer of customers’ orders of limited complexity

Education & Experience Requirements:

• High school diploma or equivalent plus 3 years of applicable work experience or Bachelor’s degree with demonstrated capability in comparable work

Skill Requirements:

• Analytical mindset with strong problem-solving abilities
• Able to independently research and resolve discrepancies while balancing priorities and meeting deadlines
• Intra-departmental communication for purpose of alignment/information sharing/guidance/leadership
• Able to execute tasks with high levels of autonomy; limited guidance required for complex tasks
• Able to collaborate with other disciplines
• Ability to understand concepts in execution, broader organizational impact, and strong organization skills
• Understanding of general business concepts
• Exceptional communication skills
• Solid User of standard Microsoft Office applications (Outlook, Word, Excel, Teams, PowerPoint)
• ERP experience required
• Strong understanding of typical IT business tools; adapt at learning new programs quickly
• Fluency in a Field Service or a CRM application like (MS Field Service or MS CRM)