Operations & Change Leader

Kaufman Rossin Co.; Miami (FL); In loco; USD 120.000 - 190.000; Tempo pieno

Descrizione del lavoro

Kaufman Rossin, a leading independent accounting firm, seeks a Director of Operations to drive firm-wide initiatives, optimize operations, and turn strategy into execution. You will lead project managers and business analysts, collaborate with the CIO, and guide technology deployments and organizational change.

In this hands-on leadership role, you will shape policies, monitor KPIs, and ensure regulatory compliance while mentoring teams and managing budgets to improve efficiency and

Competenze

• 7+ years of related operations, project, or program management experience.
• 10+ years of supervisory leadership experience, ideally managing project managers, business analysts, or similar teams.
• Demonstrated success leading technology implementations and organizational change, with a strong understanding of the process from requirements through adoption.
• A hands‑on leadership style, strong emotional intelligence, and the ability to manage multiple initiatives in a fast‑paced environment.
• Strong analytical, organizational, negotiation, and problem‑solving skills, supported by sound judgment.
• Excellent communication and interpersonal skills, with the ability to work effectively with partners, executives, and staff.

Mansioni

• Lead and develop project managers and business analysts, setting priorities, removing roadblocks, and ensuring consistent, high-quality delivery.
• Oversee multiple firm-wide initiatives, balancing scope, timelines, resources, and business impact while staying actively involved in requirements, planning, testing, and rollout.
• Lead the operational side of technology implementations, from selection and requirements through deployment, adoption, and ongoing optimization, in partnership with the CIO and IT team.
• Drive change management through communication, training, and adoption planning, recognizing how people and culture influence success.
• Develop and maintain policies, procedures, and best practices, and implement process improvements across departments.
• Establish business plans, key performance indicators, and performance targets; monitor results through reporting, audits, and scorecards.
• Ensure compliance with professional standards, regulatory requirements, and internal quality programs while identifying and addressing operational risks.
• Oversee team hiring, staffing, training, performance discussions, and career development, fostering collaboration, accountability, and continuous improvement.
• Manage budgets, forecasts, and the financial performance of operational initiatives, identifying opportunities to improve efficiency and profitability.
• Partner with the COO and firm leadership on strategic and growth initiatives that enhance the client and colleague experience.

Conoscenze

Operations management

Project management

Leadership

Change management

Analytics

Communication

Negotiation

Problem solving

Stakeholder management

Formazione

Bachelor's degree

Strumenti

PMP Certification

Prosci

Lean Six Sigma

Microsoft Office

Salesforce

Power BI

Descrizione del lavoro

Kaufman Rossin, a leading independent accounting firm, seeks a Director of Operations to drive firm-wide initiatives, optimize operations, and turn strategy into execution. You will lead project managers and business analysts, collaborate with the CIO, and guide technology deployments and organizational change.

In this hands-on leadership role, you will shape policies, monitor KPIs, and ensure regulatory compliance while mentoring teams and managing budgets to improve efficiency and