Operations Architect & Systems Leader

Breathe Project; Pittsburgh (Allegheny County); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Retirement contributions

Hybrid work environment

Job summary

CONNECT seeks a Director of Operations to build and maintain practical systems for organizational processes, ensuring policies and information support accountability and collaboration. The role partners with the Executive Director and external advisors to translate priorities into actionable workflows.

The position focuses on people operations, financial controls, information management, and technology infrastructure, with a hybrid work setup and a strong emphasis on scalable processes for a

Qualifications

• 3–5 years in nonprofit operations or related field.
• Experience developing or improving organizational processes and managing projects from planning through implementation.
• Working knowledge of core financial processes, including budgeting, bookkeeping, payroll, and financial reporting.
• Familiarity with HR fundamentals and employee management processes.
• Strong organizational, analytical, communication, and problem‑solving skills.
• Experience coordinating vendors, consultants, or external service providers.
• Proficiency with digital tools and organizational systems.

Responsibilities

• Build and maintain practical systems for core organizational processes with clear ownership and workflows.
• Maintain a central, accessible home for policies, procedures, templates, role documents, and operational information.
• Regularly assess and improve processes, determining what to maintain, revise, consolidate, retire, or develop.
• Coordinate cross-functional operational needs and ensure organization-wide responsibilities have clear ownership.
• Own and maintain CONNECT's people operations systems, including onboarding, offboarding, records, policy administration, and communications.
• Maintain the employee handbook and people policies in partnership with leadership and counsel.

Skills

Nonprofit ops

People operations

Org management

Project management

Budgeting & reporting

HR fundamentals

Analytical thinking

Communication

Job description

CONNECT seeks a Director of Operations to build and maintain practical systems for organizational processes, ensuring policies and information support accountability and collaboration. The role partners with the Executive Director and external advisors to translate priorities into actionable workflows.

The position focuses on people operations, financial controls, information management, and technology infrastructure, with a hybrid work setup and a strong emphasis on scalable processes for a