Operations Center Supervisor - Rail Systems & Excellence

Alstom; Hempfield Township (Westmoreland County); On-site; USD 80,000 - 95,000; Full time

Job summary

Alstom Jamaica, NY seeks an Operations Center Supervisor to lead and optimize mission-critical operations in a rail environment. You will drive efficiency, reliability, and safety while guiding a team through cross-functional collaboration and continuous improvement.

Requirements include a bachelor’s in a related field and at least 2 years in operations or supervisory roles, with strong analytics and leadership skills. This role focuses on delivering seamless mobility solutions.

Qualifications

• Bachelor’s degree in operations management, engineering, or related field preferred.
• Minimum 2 years of experience in operations or supervisory roles.
• Proficiency in operations center technologies, incident management systems, and data analytics.
• Strong understanding of rail operations, safety protocols, and process optimization.
• Leadership, communication, and problem-solving skills with a focus on team development.

Responsibilities

• Ensure scalable operations by monitoring and optimizing workflows across the center.
• Collaborate with cross-functional teams to align operational strategies and resolve challenges.
• Maintain high reliability standards by overseeing incident response and system performance.
• Champion innovation by implementing process improvements and leveraging new technologies.
• Promote knowledge sharing and training to build team expertise and resilience.

Skills

Operations management

Engineering

Incident management systems

Data analytics

Rail operations knowledge

Leadership

Communication

Problem-solving

Team development

Education

Bachelor's degree in operations management/engineering

High school diploma or GED

Tools

Incident management systems

Job description

Alstom Jamaica, NY seeks an Operations Center Supervisor to lead and optimize mission-critical operations in a rail environment. You will drive efficiency, reliability, and safety while guiding a team through cross-functional collaboration and continuous improvement.

Requirements include a bachelor’s in a related field and at least 2 years in operations or supervisory roles, with strong analytics and leadership skills. This role focuses on delivering seamless mobility solutions.