Operations Business Analyst Intern

Delta Dental group; Johnston, Northern (IA, KY); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Delta Dental of Iowa seeks an Operations Business Analyst Intern to partner with Operations leaders, analyze data, and develop reporting solutions. You will support process improvements, build dashboards in Power BI, and explore AI-driven opportunities to enhance efficiency during a May–August Summer internship at our Johnston, Iowa location.

The role emphasizes data analytics, requirements gathering, and professional communication, with a strong focus on delivering actionable insights to

Qualifications

• Undergraduate student pursuing a bachelor’s degree in a related field.
• GPA of 3.0 or higher (verified via transcript).
• Current enrollment in a college or university.
• Experience with Microsoft products including Excel, Teams, PowerPoint or comparable tools.
• Strong written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Ability to manage multiple projects and deadlines.
• Must submit a written analysis of project work and present to leadership at program end.
• Freshman/Sophomore candidates may participate in leadership development programs.

Responsibilities

• Analyze operational data to identify trends and support data-driven decisions.
• Design, build, and enhance Power BI reports and dashboards.
• Gather requirements and understand business needs from stakeholders.
• Review business processes to identify efficiency opportunities.
• Explore AI, automation and emerging technologies for productivity improvements.
• Assist with project planning, organization, and prioritization.
• Prepare and present findings and recommendations to leaders.
• Establish and maintain relationships with internal and external teams.
• Complete special projects on time with high quality.
• Engage in networking opportunities to strengthen business acumen.

Skills

Data analysis

Communication

Time management

Attention to detail

Written communication

Education

Bachelor's degree in Data Analytics, Statistics, MIS, Business Administration, Economics or related field

Tools

Excel

Teams

PowerPoint

Power BI

SQL

SharePoint

Job description

Description

Come Smile with Us!

Join Delta Dental of Iowa during Summer 2027 as an Operations Business Analyst Intern. This is an opportunity for you to partner with Operations leaders and stakeholders to analyze data, evaluate business processes, and identify opportunities for improvement. You will assist in designing and developing reporting solutions, enhancing operational efficiency, and exploring the use of AI and emerging technologies to support business outcomes.

Here is your chance to apply what you’ve learned in the classroom with meaningful work, network with fellow interns, and grow your marketing career all while making a difference in our community.

This temporary, full-time internship will start on May 19, 2027, and work from our Johnston, Iowa location. Hours will be Monday through Friday, 8:00 a.m. – 4:30 p.m.

Learn why Kiersten enjoyed her Delta Dental of Iowa Internship.

Why Delta Dental of Iowa?

For your smile. For your health. For your community.

At Delta Dental of Iowa, we’re more than just a dental and vision insurance company. Improving health and wellness is at the center of everything we do. As a not-for-profit, we aim to build stronger communities by investing in actions that promote and improve health. Delta Dental of Iowa invests 40% of our dollars directly back into the communities we serve.

Come see why we are passionate about "Bringing Smiles" to our customers. Our team enjoys competitive pay and benefits, an awesome "One Team" approach, and a company culture that fosters "Exceptional Quality Service" and "Leadership at All Levels." Together, we can make a difference – not only in Iowa but across the country.

Learning Objectives:

• Analyze operational data to identify trends, generate insights, and support data-driven business decisions.
• Design, build, and enhance reports and dashboards in Power BI while developing data visualization and analytics skills.
• Partner with stakeholders to gather requirements, understand business needs, and strengthen professional communication and collaboration abilities.
• Review existing business processes and workflows to identify opportunities for increased efficiency and operational improvement.
• Explore AI, automation, and emerging technologies to recommend innovative solutions that improve productivity and business outcomes.
• Assist with project planning, organization, and prioritization while gaining real-world project management experience.
• Prepare and present findings, recommendations, and project updates to leaders and stakeholders, building presentation and communication skills.
• Establish and maintain effective working relationships with internal and external teams.
• Complete special projects on time with high quality.
• Engage in programs and networking opportunities to strengthen business acumen in the insurance industry.
• Support internship program by motivating and driving participation among intern peers to fully engage with opportunities available throughout the summer.
• Represent Delta Dental of Iowa as well as the other Delta Dental companies in a professional manner both internally and externally.
• Maintain strict confidentiality.
• Perform other duties as assigned.

Requirements

Required:

1. Must be an undergraduate student working toward a bachelor’s degree in Data Analytics, Statistics, Management Information Systems (MIS), Business Administration, Economics, or related field.
2. Minimum 3.0 GPA (verified through transcript).
3. Current enrollment in a college or university.
4. Experience with Microsoft products including Excel, Teams, PowerPoint or comparable business suite tools.
5. Strong written and verbal communication skills.
6. Strong attention to detail.
7. Strong organizational and time management skills with the ability to manage multiple projects and deadlines.
8. Participants will be required to submit a written analysis of project work and present a summary of analysis to leadership at the end of the program.
9. Freshman and Sophomore candidates will participate in the Insure Your Future program with specific leadership development/networking opportunities.

Preferred:

1. SharePoint and SQL experience.

Delta Dental of Iowa is an Equal Opportunity Employer that does not discriminate on the basis of race, sex, national origin, religion, age, disability and any other characteristic protected by applicable law. It is also the policy of Delta Dental of Iowa to take affirmative action to employ and to advance in employment, all persons regardless of their status as individuals with disabilities or protected veterans, and to base all employment decisions only on valid job requirements.