Operations Business Analyst

Merck & Co.; New York (NY); Hybrid; USD 90,000 - 110,000; Full time

Job summary

FUJIFILM North America Corporation seeks an Operations Business Analyst to manage large data sets, synthesize insights, and drive improvements across supply chain and customer service.

You will partner with IT, finance, sales, procurement, and operations leadership to deliver data-backed decisions and scalable solutions, excelling in ambiguity and delivering clarity through data.

Qualifications

• Bachelor's degree in Supply Chain Management, Business Analytics, Operations, or related field is required.
• 7+ years of experience in business operations, data analytics, demand planning, or similar cross-functional roles.
• Working knowledge of ERP and demand forecasting systems (e.g., SAP, Anaplan, Oracle, NetSuite).
• Expert-level Excel skills including pivot tables, Power Query, advanced formulas, and VBA (a plus).
• Strong analytical and problem-solving skills with a solid understanding of supply chain principles.
• Excellent written and verbal communication skills; ability to convey complex information clearly.

Responsibilities

• Oversee and unify data and reporting streams for forecast, inventory, and customer order data.
• Automate reports and streamline data flows with IT or developers.
• Deliver high-quality, actionable insights through ad hoc and recurring reporting.
• Create real-time insights to track stock levels, order status, and in-transit inventory.
• Build dashboards and reporting tools to visualize KPIs, forecast accuracy, and inventory trends.
• Identify data needs to enhance understanding and support cross-functional data requests.
• Perform advanced analytics, root cause analysis, and data cleansing using Excel and other tools.

Skills

Data analytics

Demand planning

ERP systems

Excel advanced

Analytical thinking

Problem solving

Cross-functional collaboration

Attention to detail

Critical thinking

Self-starter

Communication

Education

Bachelor's degree in Supply Chain Management, Business Analytics, Operations, or related field

Tools

Power BI

Tableau

Netsuite

Airtable

Zendesk

Job description

Position Overview

The Operations Business Analyst plays a key role in managing large data sets from multiple sources, thinks critically, draws conclusions based upon sound data interpretation and input from others, and provides insights and recommendations to the Operations team. This position reports to the Director of Supply Chain and Customer Service and will need to identify and use data to analyze, improve, and optimize the supply chain and customer service operations and processes of the organization and gain crucial insights into business trends. The Operations Business Analyst will be proactive in supporting key strategic initiatives across the company's operations and be responsible for gathering and interpreting data, identifying trends, creating insightful reports, and working cross-functionally to support strategic initiatives for the Operations Team. You'll partner closely with cross-functional teams including IT, finance, sales, procurement, order management, product management and division leadership-to uncover insights, optimize systems, and lead data-backed decision making. This role is ideal for someone who thrives in ambiguity, excels at creating clarity through data, and loves building solutions to complexity.

Company Overview

At FUJIFILM North America Corporation, we are many things to both consumers and business customers. We're looking for passionate, mission-driven people to help us continue to innovate.

With five operating divisions, there's a lot of opportunity to find your niche and make an impact. Perhaps you'll click with our Imaging Division that provides one-time-use cameras, digital printing equipment, and instax. Maybe you'll get charged up about our Electronic Imaging Division that markets digital cameras, lenses, and accessories for content creators. Or, you might have your eye on our Optical Devices Division, which provides optical lenses for the broadcast, cinematography, videography, and industrial markets. You could be drawn to our Business Innovation Division-they develop office and commercial print solutions and enable digital transformation. And if you're interested in tape, check out our Industrial Products Division-they develop data storage solutions.

We offer a collegial culture and a flexible work environment. Our headquarters is in Valhalla, New York, a quaint town just one hour north of New York City.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Responsibilities:

• Oversee and unify the data and reporting streams for forecast, inventory, and customer order data.
• Work with IT or developers to automate reports and streamline data flows when required.
• Deliver high-quality, actionable insights through ad hoc and recurring reporting.
• Understand how various inventory categories are reported and create real time insights to track stock levels, order status, and in-transit inventory
• Build and managedashboardsandreporting toolsto visualize KPIs, forecast accuracy, comparisons to multiple scenarios, and inventory trends.
• Envision data needs that can help enhance understanding and analysis of assigned businesses, and support other team members in their data requests from internal ERP, BI, and forecasting systems.
• Work with large datasets to performadvanced analytics, root cause analysis, and data cleansing using Excel and other tools.

Strategic Analysis

• Identify performance trends, inefficiencies, and improvement opportunities using structured data analysis
• Collaborate with stakeholders to define and evolve operational KPIs and drive the organization to achieve stated goals
• Ensure data accuracy and integrity in supply chain systems and drive continuous improvements.
• Conceive and maintain analytical tools to monitor key supply chain performance metrics (e.g., inventory levels and turns, order fulfillment, forecast accuracy), identify inefficiencies, and recommend opportunities for improvement.
• Develop supplier scorecard methodology that provides visibility into vendor performance metrics.

Process & Tooling Improvements

• Contribute to the identification and implementation of best practices that enhance efficiency, cost-effectiveness, and data integrity
• Partner with operations leadership to refine workflows, improve efficiency, and scale solutions
• Document new workflows and enable teams with clear SOPs and playbooks
• Help vet and implement tools for reporting, communication, and automation
• Stay informed about industry best practices, technologies, and regulatory requirements impacting the supply chain.

Project Management

• Support the execution of cross-functional initiatives-scoping requirements, building timelines, and ensuring follow-through
• Track project progress through collaboration with stakeholders in procurement, logistics, planning, and IT to align data insights with business needs and operational goals.

Key Relationships

• Planning
• Customer Service
• Operations/Logistics/Procurement
• Marketing/Sales
• Finance

Required Skills/Experience

• Bachelor's degree in Supply Chain Management, Business Analytics, Operations, or related field
• 7+ years of experience in business operations, data analytics, demand planning, or similar cross-functional roles
• Working knowledge of ERP and demand forecasting systems (e.g., SAP, Anaplan, Oracle, NetSuite)
• Expert-level Excel skillsincluding pivot tables, Power Query, advanced formulas, and VBA (a plus)
• Strong background and comfort working directly with large sets of datasets and translating it into analysis
• Strong analytical and problem-solving skills with a solid understanding of supply chain principles
• Exceptional attention to detail and ability to synthesize complex information into clear recommendations and be able to thoroughly understand how the data is constructed and represents what is intended
• Self-starter with critical thinking skills, curiosity, high level of integrity, and a collaborative attitude

Desired Skills

• Experience withdashboard creationusing tools like Power BI, Tableau, or similar.
• Working knowledge of Microsoft Office package
• Familiarity with AI tools and software like Netsuite, Airtable & Zendesk
• Excellent written and verbal communication skills; ability to convey complex information clearly and professionally with the ability to work across teams.
• Ability to initiate action and utilize data to support business direction
• Ability to be flexible with ever-changing timelines and deadlines
• Professional, articulate, and comfortable interacting with internal and external parties

Salary and Benefits:

• $95,000 plus bonus depending on experience
• Medical, Dental, Vision
• Life Insurance
• 401k
• Paid Time Off

#LI- Hybrid

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ([e-mail]).