Operations & Automation Manager

Sagan World LLC.; United States; Remote; USD 17,000 - 22,000; Full time

Job summary

Sagan World LLC. is seeking an Operations & Automation Manager to work directly with the founder to build, document, automate, and own internal business operations. This remote role starts in a learning capacity with a clear path toward full operational ownership.

The ideal candidate has hands-on experience with GoHighLevel and no-code automation tools like Zapier or Make, and can create scalable SOPs to keep the business running smoothly.

Qualifications

• Proven experience in operations and automation roles.
• Hands-on experience with GoHighLevel.
• Experience building automations using no-code tools (Zapier, Make, etc.).
• Strong understanding of SOP creation and process improvement.
• Comfortable learning through shadowing and gradually assuming ownership.
• Self-starter with the ability to work independently.

Responsibilities

• Learn existing business processes through direct shadowing.
• Document workflows and SOPs clearly and accurately.
• Identify inefficiencies and recommend improvements.
• Gradually take ownership of internal operations and delivery workflows.
• Build, maintain, and optimize automations within GoHighLevel and no-code tools.

Skills

Operations management

Process improvement

Documentation

Independent worker

Tools

GoHighLevel

Zapier

Make

Job description

• $1,500 - $2,000 / MonthlyFull timeRemote

Job Title: Operations & Automation Manager
Location: Remote — Worldwide
Salary Range: 1500 – 2000 USD/month
Work Schedule: Monday – Friday, 08:30 AM to 05:30 PM (CST)
NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like LATAM, Asia, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

Position Overview

We are seeking an Operations & Automation Manager to work directly with the founder to build, document, automate, and eventually own internal business operations. This role will begin in a learning and support capacity, with a clear path toward full operational ownership.
The ideal candidate has a strong operations mindset, hands-on experience with GoHighLevel, and the ability to create and maintain no-code automations that keep the business running smoothly even when leadership is not involved day to day.

Key Responsibilities

Operations & SOP Development

• Learn existing business processes through direct shadowing.
• Document workflows and SOPs clearly and accurately.
• Identify inefficiencies and recommend improvements.
• Gradually take ownership of internal operations and delivery workflows.

Automation & Systems

• Build, maintain, and optimize automations primarily within GoHighLevel.
• Support reporting, email workflows, and operational triggers.
• Connect tools using no-code platforms such as Zapier or similar.
• Maintain digital infrastructure supporting sales, delivery, and operations.

Execution & Support

• Assist the founder in keeping day-to-day operations moving forward.
• Manage operational tasks so leadership can focus on sales and growth.
• Over time, help coordinate and manage service delivery processes and internal teams.

Qualifications

• Proven experience in operations and automation roles.
• Hands-on experience with GoHighLevel (required).
• Experience building automations using no-code tools (Zapier, Make, etc.).
• Strong understanding of SOP creation and process improvement.
• Comfortable learning through shadowing and gradually assuming ownership.
• Self-starter with the ability to work independently.

Nice-to-Haves

• Experience managing service delivery or operational teams.