Operations Associate (Legal & Compliance)

Yuzu

Westlake Village (CA)

On-site

USD 80,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Equity

Unlimited PTO

Medical Insurance

Dental Insurance

Vision Insurance

401K with 1% match

Free daily lunch

Education stipend

Team outings

Job summary

Yuzu, a fast-growing health‑plan platform, is seeking an Associate in Legal Ops for an in‑person, NYC‑adjacent role. You will help simplify complex compliance workflows, review NSA cases, and contribute to HIPAA and mental health parity efforts.

You will collaborate with engineers and lawyers to drive data‑driven, practical compliance solutions. You will be trusted with meaningful responsibilities from day one, learn the business, and shape how we approach regulatory challenges with curiosity,

Qualifications

You love reading, researching, writing, and learning.
Youâre always asking questions.
Youâre unafraid to take ownership of unfamiliar work.
You can speak to external partners with confidence and authority.

Responsibilities

Contribute to all aspects of Legal Ops work, from NSA reviews to compliance projects.
Research and analyze HIPAA and mental health parity questions.
Collaborate with engineers and lawyers to develop practical compliance features.
Prepare reports and communicate findings clearly to stakeholders.

Skills

Reading

Research

Writing

Learning

Ownership

External partnerships

Questioning

First principles

Ethical mindset

Communication

Job description

Who are we?

Over 70% of employer-sponsored health plans are self-funded, meaning the employer acts as the insurer and directly covers employeesâ healthcare costs. Self-funded employers partner with a Third-Party Administrator (TPA) to handle the behind-the-scenes plan administration, like processing claims and managing benefits. Yuzu brings innovative health plans to life by administering plans that expand healthcare access for small employers, deliver price transparency to members and providers, and simplify eligibility for brokers. Yuzuâs goal is to make it as easy for any business to create and manage a custom health plan as it is to create a storefront on Shopify.

Weâre backed by General Catalyst, Anthropic, Chemistry, Lachy Groom and many unicorn founders, including leaders at Stripe, OpenAI, Brex, Deel, Mercury, and Notion.

Why Legal Ops?

Health insurance law is often well-intentioned but poorly-executed. At varying points, legislators have attempted to peel back the black box of health insurance: limiting deductible costs, ensuring expansive mental health coverage, forbidding surprise billing. These efforts have been met with mixed results. Read our blog post on NSA disputes to see what we mean.

Yuzu aims to push the status quo. We want to make complex compliance procedures easy and efficient for employers. We collaborate with engineers and lawyers alike. We choose data-driven product solutions over forms and red-lining. When faced with difficult decisions, we operate with curiosity, transparency, and good faith.

Our Legal Ops team is small, detail-oriented, and fast-paced. Our work touches nearly every team at Yuzu and requires frequent collaboration and knowledge of other areas of the business. In the Associate role, youâll be expected to contribute to all aspects of our work, big or small. Youâll learn about complex appeals, think big about compliance product features, research larger legal questions surrounding HIPAA and mental health parity, and get in the weeds to master the grunt work of recurring legal workflows (reviewing NSA cases, filing reports, etc). You should trust that weâll upskill you and teach you everything you want to know about the business.

What We're Looking For

You love reading, researching, writing, and learning.
Youâre always asking questions.
Youâre unafraid to take ownership of unfamiliar work.
You can speak to external partners with confidence and authority.
Youâre comfortable with discomfort and donât shy away from pushing colleagues and partners to rethink their assumptions.
You think from first-principles, not precedent.
Youâre an ethical and compassionate person.
Youâre curious about our product and technical interventions to standard legal work.
You believe the best answer is usually the simplest one.
Youâre driven by more than the job description.

Location and Culture

Weâre strong believers in an in-person culture and require in-person work 5 days a week. Our HQ is in NYC in the West Village/Chelsea area.

Yuzu exists because healthcare infrastructure is broken. Not because the problems are inherently hard, but because bad incentives have made simple processes complicated. Weâre building the platform that allows health plan innovators to skip the mess and move fast. That mission shapes how we operate day to day.

We donât soften bad news, hedge our conclusions, or let politeness outrun clarity. If something is wrong, we say so. To each other, to our customers, and in our internal decisions. Healthcare is full of âthatâs just how it worksâ explanations. We question that default every day and expect you to do the same. We want someone who reasons through tradeoffs independently rather than waiting for a playbook.

Yuzu isnât the right place for everyone. Youâll have a lot of autonomy from day one. Youâll sometimes do work that isnât in your job title. Youâll develop your own sense of what matters and act on it. No oneâs checking whether you look busy or holding your hand through new problems. Some people find that energizing, others find it disorienting. Whether Yuzu is the right fit is just a question of which environment makes you do your best work.

Benefit and Compensation