Operations Associate I — Grow in Finance Transactions

The Jackson National Life Insurance Company; Lansing (MI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Promotional opportunities

Annual bonus

401(k) plan

Paid time off

Company holidays

Health benefits

Job summary

The Jackson National Life Insurance Company is seeking an Operations Associate I to process standard client and producer transactions and ensure information is in good order for processing.

You will use documented procedures and multiple software applications, escalate issues when needed, and communicate with coworkers and external customers to gather outstanding requirements in a fast-paced setting.

Qualifications

• High school diploma or equivalent required.
• 0–1 year work experience preferred.
• Ability to learn life and annuity product information.
• Ability to follow detailed procedures.

Responsibilities

• Process standard transactions using documented procedures and multiple software applications.
• Identify and escalate issues for resolution when necessary.
• Communicate with internal associates and external customers or agents regarding requirements.
• Document status of transactions and contacts.

Skills

Transaction processing

Communication skills

Teamwork

Attention to detail

Learn product information

Mainframe software

Education

High School diploma or equivalent

Job description

The Jackson National Life Insurance Company is seeking an Operations Associate I to process standard client and producer transactions and ensure information is in good order for processing.

You will use documented procedures and multiple software applications, escalate issues when needed, and communicate with coworkers and external customers to gather outstanding requirements in a fast-paced setting.