Operations Associate - Flex

LVMH Group; Castle Rock (CO); On-site; USD 27,276 - 31,547; Full time

Benefits offered by this job

Healthcare benefits

Employee store discount

Job summary

Sephora Castle Rock is seeking an Operations Associate to backbone store operations, from inventory to merchandising, delivering an exceptional client experience. The role requires organization, collaboration, and a passion for retail excellence.

Responsibilities include managing stock, supporting promotions, and helping meet sales goals while upholding Sephora standards in a fast-paced environment. Flex scheduling is available, including peak hours evenings and weekends.

Qualifications

• 1–2 years in retail, hospitality, or client‑focused environments.
• Strong organizational and time management skills.
• Good communication and interpersonal abilities.

Responsibilities

• Support daily store operations, inventory, stock replenishment, and order fulfillment.
• Assist with visual merchandising and accurate promotional setups.
• Deliver exceptional client service and help achieve sales goals.
• Foster inclusivity and teamwork to empower staff.
• Uphold Sephora standards and maintain a safe shopping environment.

Skills

Organization

Time management

Communication

Teamwork

Customer service

Job description

Job ID: 291595
Store Name/Number: CO-Castle Rock (1986)
Address: 5050 Factory Shops Blvd Space #480, Castle Rock, CO 80108, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Flex

Your Role at Sephora

As an Operations Associate, you’ll be the backbone of the store—ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you’re organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful.

Key Responsibilities

• Support daily operations – Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising – Ensure the store reflects Sephora’s brand through accurate promotional setups and event execution.
• Deliver exceptional service – Support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork – Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards – Follow company policies and help create a safe, secure, and enjoyable shopping experience for all.

Flexible Scheduling and Reliability

• Must meet the required minimum number of weekly shifts/hours:
  • Full Time: 30‑40 hrs/week
  • Part Time: 15‑29 hrs/week
  • Flex (as needed): 4‑14 hrs/week
• Be available during peak retail operations (nights, weekends, and holidays).
• Punctuality and consistent attendance.

Qualifications / Experience

• 1‑2 years of experience in a similar role or in a retail, hospitality, or client‑focused environment.
• Excellent organizational and time‑management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal‑driven mindset.
• Comfortable in a fast‑paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Benefits

Inclusion & Belonging – We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.

Meaningful Rewards – Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; details can be found here. Salary range: $19.80 - $22.90/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience, and other legitimate, non‑discriminatory business factors specific to the position and/or geographic location.

Legal / Equal Opportunity Statement

Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.