Operations Associate — Dallas Delivery & Logistics

Rinse; Dallas (TX); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Paid time off

Sick leave

Free laundry and dry cleaning

Snacks at the office

Job summary

A national clothing care brand is seeking a motivated individual to join their Local Operations team in Dallas. This role focuses on managing delivery and cleaning operations, ensuring high standards and timely service. Applicants should possess strong problem-solving skills, excellent customer service abilities, and a valid driver's license. The position involves evening shifts and hands-on involvement in various operational tasks, offering growth opportunities in a fast-paced environment.

Qualifications

• Strong problem-solving skills and bias for action.
• Ability to thrive in fast-paced, dynamic environments.
• Willingness to work evening shifts and extend hours as needed.
• Excellent communication and customer service skills.
• Ability to lift up to 50 pounds safely.
• Driver’s license with a clean driving record (MVR check required).

Responsibilities

• Ensure that customer orders are ready for delivery by performing quality and inventory control checks.
• Troubleshoot any delivery issues and support our Valets throughout their shift.
• Work closely with the Customer Care team to deliver exceptional customer service.
• Help identify and report operational challenges and collaborate with Corporate Operations.
• Drive delivery routes and assist Valets on-the-road.

Skills

Problem-solving skills

Customer service skills

Ability to thrive in fast-paced environments

Comfort with technology (Google Docs, Slack)

Job description

A national clothing care brand is seeking a motivated individual to join their Local Operations team in Dallas. This role focuses on managing delivery and cleaning operations, ensuring high standards and timely service. Applicants should possess strong problem-solving skills, excellent customer service abilities, and a valid driver's license. The position involves evening shifts and hands-on involvement in various operational tasks, offering growth opportunities in a fast-paced environment.