Operations Associate

Creator Guard; United States; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Fully remote work

Flexible time off

Real ownership in what we build

Small, kind, low-ego team

Fast hiring process

Job summary

Creator Guard is launching an early-career role that offers real ownership from day one. You will own the day-to-day matching operation, keep lead flow clean, and support creators and agencies to remove blockers.

This remote-first position invites a proactive, detail-focused generalist who can design scalable processes and help drive dashboards and reporting. You will work across the team, own day-to-day engine maintenance, and ship practical improvements that save time and improve data quality.

Qualifications

• Bachelor's degree in Business, Operations, Economics or related field.
• 1–3 years in operations, coordination or an analyst role.
• Detail-obsessed, reliable and genuinely proactive.
• Fluent with spreadsheets and no-code / automation tools.
• A clear communicator who keeps everyone in the loop.
• Fluent written and spoken English.

Responsibilities

• Run the day-to-day matching operation and manage lead flow end to end
• Keep our data clean, structured and genuinely trustworthy
• Support creators and agencies and unblock them quickly
• Write and continuously improve SOPs as we grow
• Spot process gaps and propose fixes before they become real problems
• Help with reporting, dashboards and ad-hoc analysis
• Be the person who notices what's about to break and quietly fixes it

Skills

Spreadsheet proficiency

No-code automation

Attention to detail

Communication skills

English fluency

Education

Bachelor's degree in Business/Operations/Economics or related field

Tools

CRMs

SQL basics

Job description

The matching only works if the operation behind it is tight — and right now that operation is being built. You keep lead flow clean, data trustworthy, and creators and agencies unblocked, and you design the processes that let us scale without breaking. It's a rare early-career role with real ownership from day one: a sharp generalist here will touch almost every part of the business.

Who you'll work with

You work across the whole team — Creator Success, Partnerships and the founder — and own the day-to-day engine that keeps matches moving.

What you'll do

• Run the day-to-day matching operation and manage lead flow end to end
• Keep our data clean, structured and genuinely trustworthy
• Support creators and agencies and unblock them quickly
• Write and continuously improve SOPs as we grow
• Spot process gaps and propose fixes before they become real problems
• Help with reporting, dashboards and ad-hoc analysis
• Be the person who notices what's about to break and quietly fixes it

What success looks like in your first 90 days

• Took full ownership of lead flow and the day-to-day matching operation
• Cleaned up our core data and set simple rules to keep it clean
• Documented the key processes as clear, repeatable SOPs
• Shipped at least one process improvement that saved real time

What we're looking for

• Bachelor's degree in Business, Operations, Economics or a related field
• 1–3 years in operations, coordination or an analyst role
• Detail-obsessed, reliable and genuinely proactive
• Fluent with spreadsheets and no-code / automation tools
• A clear communicator who keeps everyone in the loop
• Fluent written and spoken English

Nice to have

• Basic SQL or experience with CRMs and automation tools
• Startup or marketplace experience
• An eye for turning messy processes into clean ones

What we offer

• Fully remote — work from wherever you do your best work
• Flexible time off, genuinely taken
• Real ownership and a stake in what we build
• A small, kind, low-ego team and a mission that actually matters
• A clear, fast hiring process where you always hear back