Operations Associate

DAVENPORT & CO LLC; Richmond (VA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k) profit sharing

Disability & life insurance

HDHP + HSA

On-site Health Center

Paid Time Off

Dental benefits

Wellness programs

Volunteer opportunities

Job summary

Davenport & Company LLC is seeking an Operations Associate in Richmond, VA to support the Operations Department through system administration and entitlement management, including NetX360 access and asset servicing.

Responsibilities include processing various transactions, building reports, and coordinating with internal departments and vendors. A college degree and solid MS Office skills are required; brokerage knowledge is a plus, with competitive benefits offered.

Qualifications

• College degree and/or equivalent work experience.
• Prior experience with platform access entitlements.
• General understanding of basic accounting concepts.
• Proficiency in Microsoft Office Suite Products.
• Self-directed, resourceful, and able to exercise sound judgment.
• Strong communication skills, including timely issue escalation.
• Organized and detail-oriented, with the ability to prioritize competing demands.
• Ability to adapt to and work within a changing, moderately noisy work environment.
• Brokerage industry knowledge and experience a plus.

Responsibilities

• Manage system platform entitlements and administrative tasks with a high level of accuracy.
• Process a variety of account and asset servicing transactions, including involvement in on-site financial advisor transitions.
• Run and build system platform reports as needed.
• Serve as a liaison among firm departments and vendors, including Client Services and/or PCTD, to resolve technical issues.
• Collaborate with co-workers to deliver solutions to support operational needs as they arise.
• Maintain records and files as required.
• Perform other responsibilities and projects as needed.

Skills

College degree

Entitlements knowledge

Accounting concepts

MS Office

Self-directed

Communication skills

Detail-oriented

Adaptability

Brokerage knowledge

Education

College degree or equivalent

Tools

NetX360

Job description

Davenport & Company is one of the oldest employee-owned financial firms in the United States, which has thrived on a spirit of continuous improvement since 1863. Over the years Davenport has continuously attracted talented professionals of integrity with a wide range of experience and expertise who serve a broad base of individuals and families as well as municipalities, foundations, and institutions.

We are proud to foster a culture that has led us to be recognized as a best place to work year after year, and we’re always seeking competent, energetic individuals who share our passion for providing a high level of service that enhances the well-being of our clients, communities, and colleagues.

Davenport & Company LLC is an Equal Opportunity Employer

The Virginia Values Veterans (V3) Program is an official Commonwealth of Virginia, Department of Veterans Services Program. (c) 2014.

Open Positions

Position:Operations Associate

Location: Richmond, VA

Job Id:406

# of Openings:1

OPERATIONS ASSOCIATE

Department: Operations

Hiring Range: $50,000 – $60,000

OVERVIEW:

This full-time, non-exempt position supports the Operations Department through system administration and entitlement management, including NetX360 access, account and asset servicing, financial advisor transitions, and coordination with internal departments and external vendors.

RESPONSIBILITIES:

Responsibilities of this position include, but are not limited to:

• Manage system platform entitlements and administrative tasks with a high level of accuracy
• Process a variety of account and asset servicing transactions, including involvement in on-site financial advisor transitions
• Run and build system platform reports as needed
• Serve as a liaison among firm departments and vendors, including Client Services and/or PCTD, to resolve technical issues
• Collaborate with co-workers to deliver solutions to support operational needs as they arise
• Maintain records and files as required
• Perform other responsibilities and projects as needed

QUALIFICATIONS:

• College degree and/or equivalent work experience required
• Prior experience with platform access entitlements preferred
• General understanding of basic accounting concepts
• Proficiency in Microsoft Office Suite Products
• Self-directed, resourceful, and able to exercise sound judgment
• Strong communication skills, including timely issue escalation
• Organized and detail-oriented, with the ability to prioritize competing demands
• Ability to adapt to and work within a changing, moderately noisy work environment
• Brokerage industry knowledge and experience a plus

SALARY & BENEFITS:

We offer a competitive salary and excellent benefit program, including safe harbor 401(k) contribution, profit sharing plan, disability and life insurance, high-deductible health plan with a HSA, an on-site Health Center, Paid Time Off and elective dental benefits. We offer wellness programs and support a friendly and collegial culture, with company sponsored volunteer opportunities during business hours.

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

DAVENPORT IS AN EQUAL OPPORTUNITY EMPLOYER Davenport & Company LLC provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

OPERATIONS ASSOCIATE Location: Richmond, VA Department: Operations Hiring Range: $50,000 – $60,000 OVERVIEW: This full-time, non-exempt position supports the Operations Department through system administration and entitlement management, including NetX360 access, account and asset servicing, financial advisor transitions, and coordination with internal departments and external vendors. RESPONSIBILITIES: Responsibilities of this position include, but are not limited to:

• Manage system platform entitlements and administrative tasks with a high level of accuracy
• Process a variety of account and asset servicing transactions, including involvement in on-site financial advisor transitions
• Run and build system platform reports as needed
• Serve as a liaison among firm departments and vendors, including Client Services and/or PCTD, to resolve technical issues
• Collaborate with co-workers to deliver solutions to support operational needs as they arise
• Maintain records and files as required
• Perform other responsibilities and projects as needed

QUALIFICATIONS:

• College degree and/or equivalent work experience required
• Prior experience with platform access entitlements preferred
• General understanding of basic accounting concepts
• Proficiency in Microsoft Office Suite Products
• Self-directed, resourceful, and able to exercise sound judgment
• Strong communication skills, including timely issue escalation
• Organized and detail-oriented, with the ability to prioritize competing demands
• Ability to adapt to and work within a changing, moderately noisy work environment
• Brokerage industry knowledge and experience a plus

SALARY & BENEFITS: We offer a competitive salary and excellent benefit program, including safe harbor 401(k) contribution, profit sharing plan, disability and life insurance, high-deductible health plan with a HSA, an on-site Health Center, Paid Time Off and elective dental benefits. We offer wellness programs and support a friendly and collegial culture, with company sponsored volunteer opportunities during business hours. Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. DAVENPORT IS AN EQUAL OPPORTUNITY EMPLOYER Davenport & Company LLC provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Our commitment to you is a meaningful partnership and thoughtfully crafted benefits package, some of the highlights which include:

Financial Future and Stability

• Our motto of Building Wealth Together not only applies to our clients, but also to our associates. Our retirement plan provides annual contributions of as much as 10% of eligible wages, without you contributing a penny.
• Free financial advice, with low or waived Advisor fees for personal accounts
• As an employee-owned firm, opportunity for equity ownership at certain levels
• An on-site Health Center for employees and household members, with free or minimal-cost services
• Choice in healthcare coverage with company HSA contributions
• Telehealth services for medical and mental health

Well-Being and Work/Life Integration

• Generous paid time off policy with no waiting period to use time
• Free Employee Assistance Program and other support services
• Disability and life insurance; maternity and paternity leave
• Schedule flexibility and early close every Friday
• Relaxed business dress code with business casual Fridays

Community and Corporate Responsibility

• Opportunities for involvement in volunteer efforts and giving back to the community through Davenport Shares.

Davenport is committed to developing a workplace that includes associates of diverse backgrounds in order to utilize their experiences and talents to achieve our business goals. Davenport believes that an environment rich in associates with varying experiences and backgrounds enhances the performance of our organization.

Davenport shows its commitment to a diverse workplace by:

We foster an inclusive workplace culture without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, marital status, veteran’s status, pregnancy or childbirth related medical conditions, or any other non-merit fact.

We treat all applicants and employee associates equally which begins with recruitment and selection, and applies to compensation and benefits, professional development and training, transfers, social and volunteer programs and events, layoffs, and terminations.

Being an Industry Advocate

Davenport is a member of SIFMA’s Diversity & Inclusion Advisory Council, as well as a participant in the SIFMA Invest! program, which connects students at historically black colleges and universities and minority-serving institutions to career opportunities across capital markets.

Growing ... TOGETHER

Teaching the Next Generation

Davenport is a founding job-partner for the Cristo Rey Richmond High School by providing industry exposure, tuition and work experience to high school students from underserved communities. We are also an active partner to Junior Achievement of Central Virginia (JA) and support the educational programs offered through this organization.

Our paid Summer Internship Program offers opportunities for diverse students to gain work experience and exposure to our industry as a consideration for future careers.

As an employee owned firm, Davenport & Company and our more than 400 associates have been giving back to the communities in which we live and work over the course of our 160+ year history. Through our community outreach program, Davenport Shares , we areproud to support local charitable 501(c)3 organizations that provide life-enhancing services in our neighborhoods through volunteer time.

Firm Recognition

For several years, we have been honored to receive recognition for our commitment to clients and our colleagues by several publications throughout Virginia and North Carolina: