Operations Associate

Jobtailor; Portland (OR); On-site; USD 32,000 - 52,000; Full time

Job summary

Jobtailor is seeking a detail-oriented teammate to support trading card grading operations at our Portland facility. You will handle order receiving, imaging, encapsulation, research, and quality control, ensuring accurate data entry and timely processing.

Daily tasks include photographing cards with mounted cameras, printing labels, packing orders, and coordinating with Customer Service to resolve issues. Strong teamwork and meticulous communication are essential for success.

Qualifications

• Experience handling trading card processing and warehouse tasks.
• Strong data entry accuracy and attention to detail.
• Familiarity with Gmail, Google Docs/Sheets is a plus.
• Ability to follow instructions and work in a team.

Responsibilities

• Handle processes across trading card grading operations (order receiving, imaging, encapsulation, research/identification, quality control).
• Match, count, and check items.
• Enter item information into the database and print stickers containing order details.
• Work with Customer Service and Problem Orders departments to resolve problems.
• Collaborate with cross-functional teams on special projects and/or deals.
• Research cards using manufacturer checklists and enter information into the database.
• Encapsulate and seal cards.
• Inspect assembled parts and products for defects and deviations.
• Verify submission details, product quantities, identification stickers, labels, order correctness, and completeness.
• Take high-resolution photos of each card using a mounted camera and computer program.
• Package orders, seal boxes with tape, and attach external labels.
• Process shipping for the specified return carrier and close orders.
• Safely handle and account for valuable merchandise throughout all process stages.

Skills

Imaging

Encapsulation

Research & Identification

Defect Inspection

High-Resolution Photography

Shipping Processing

Physical Labor

Database Management

Label Printing

Order Verification

Tools

Gmail

Google Docs

Google Sheets

Mounted Camera

Computer Program

Job description

• Handle processes across trading card grading operations, including order receiving, imaging, encapsulation, research and identification, and quality control
• Match, count, and check items
• Enter item information into the database and print stickers containing order details
• Work with Customer Service and Problem Orders departments to resolve problems
• Collaborate with cross-functional teams on special projects and/or deals
• Research cards using manufacturer checklists and enter information into the database
• Encapsulate and seal cards
• Inspect assembled parts and products for defects and deviations
• Verify submission details, product quantities, identification stickers, labels, order correctness, and completeness
• Take high-resolution photos of each card using a mounted camera and computer program
• Package orders, seal boxes with tape, and attach external labels
• Process shipping for the specified return carrier and close orders
• Safely handle and account for valuable merchandise throughout all process stages

Requirements

• Ability to work in a team environment
• Ability to prioritize tasks and work in a fast-paced environment
• Professional behavior and respectful interaction with coworkers
• Ability to produce high-quality, accurate, thorough work
• Dependability and ability to follow instructions and supervisor directions
• Experience working with computers, including Gmail, Google Docs, and Google Sheets
• Strong communication skills
• Ability to make independent and knowledgeable decisions related to assigned tasks
• Good hand-eye coordination and comfort with physical labor
• Ability to bend, twist, squat, type, use a mouse, and sit or stand for extended periods
• Ability to hear alarms, signals, and verbal instructions
• Ability to lift, carry, and move materials up to 50 lbs
• Ability to use a sharp blade and retrieve submissions from packaging
• Ability to receive and, in some departments, inspect submissions
• Collectors uses e-Verify to validate legal authorization to work in the United States
• Previous warehouse or manufacturing experience is a plus

Core Competencies

Demonstrates expertise in trading card grading operations, including order processing, quality control, and accurate data entry. Proficient in collaborating with cross-functional teams and maintaining high standards of professionalism and communication.

Highest-signal resume keywords

• Order Processing
• Quality Control
• Data Entry
• Team Collaboration
• Communication Skills

ATS Optimization Keywords

Hard Skills

• Imaging
• Encapsulation
• Research and Identification
• Defect Inspection
• High-Resolution Photography
• Shipping Processing
• Physical Labor
• Database Management
• Label Printing
• Order Verification

Soft Skills

• Dependability
• Task Prioritization
• Professional Behavior
• Independent Decision-Making
• Respectful Interaction

Certifications & Qualifications

• E-Verify

Industry Keywords

• Trading Card Grading
• Warehouse Experience
• Manufacturing Experience

Tools & Technologies

• Gmail
• Google Docs
• Google Sheets
• Mounted Camera
• Computer Program