Ops Associate, SGC

Collectors Universe Inc.; Boca Raton (FL); On-site; USD 22,730 - 24,796; Full time

Benefits offered by this job

Health Insurance

401(K) Matching Plan

Paid vacation

Flexible hours

Employee Discounts

Fun working environment

Job summary

A prominent collectibles company based in Boca Raton, Florida, is seeking dedicated team members for tasks related to mail processing and order fulfillment. Responsibilities include itemizing mail, verifying eligibility, and managing inventory while ensuring quality and speed in a collaborative environment. Eligible employees can enjoy competitive benefits, flexible hours, and a fun workplace culture. Ideal candidates should have good communication skills, hand-eye coordination, and be comfortable with physical tasks.

Qualifications

• Ability to work in a fast-paced environment and prioritize tasks.
• Dependable and follows directions from supervisors.
• Experience in warehouse or manufacturing is a plus.

Responsibilities

• Process and itemize the department’s mail by service type.
• Ensure order correctness and completeness, and package orders.
• Take high resolution photos of cards and manage inventory.

Skills

Experience working with computers

Great communication skills

Good hand-eye coordination

Job description

* **Open, separate, and itemize department’s mail by service type.*** **Match, count, and check items.*** **Verify service type with payment and verify its eligibility.*** **Enter item information into the database and print stickers containing order details.*** **Work with the Customer Service and Problem Orders departments to resolve problems.*** **Work with the Sales department for orders that have special deals and/or pricing.*** **Work with other cross-functional teams on special projects and/or deals.*** **Research cards utilizing checklists from manufacturers and enter the information into our database*** **Encapsulate and seal cards.*** **Learning various insert sizes and card holders.*** **Crack-out and re-seal cards according to changes.*** **Inspect assembled parts and product for defects and deviations.*** **Verify information such as submission form details, product quantity, identification stickers, and labels.*** **Verify order correctness and completeness.*** **Take high resolution photos of each card in an order as they are completed, utilizing a mounted camera and computer program.*** **Package orders in mailing box containers, seal with tape and attach outside labels.*** **Process shipping for specified return carrier and close order.*** **Safely handle and account for valuable merchandise, ensuring its security and proper handling throughout all process stages.*** **You have the ability to work in a team environment.*** **You can prioritize all tasks and work in a fast-paced work environment.*** **You are a team player who is willing and able to work well with others.*** **You are professional in your behavior, interact respectfully with coworkers, and work well under pressure in fast-paced environments.*** **You produce high quality, accurate work and demonstrate thoroughness in your work.*** **You are dependable and able to follow instructions and respond to directions from your supervisor(s).*** **You have experience working with computers e.g. Gmail, Google Docs, and Google Sheets.*** **You have great communication skills.*** **You can make independent and knowledgeable decisions relating to the assigned task(s).*** **You have good hand-eye coordination and are comfortable with physical labor.*** **Previous experience in a warehouse or manufacturing environment is a plus.******Hand Use:** Regular hand use for various tasks.******Hearing Requirements:** Ability to hear alarms, signals, and verbal instructions.******Lifting and Carrying:** Ability to lift, carry, and move materials up 50 lbs.******Receiving and Inspecting Submissions:** Ability to receive, and in some departments inspect, submissions. Ability to use a sharp blade and retrieve submissions from packaging.******Sitting or Standing:** Ability to sit or stand for extended periods of time.******Hourly Rate:** The reasonable estimated hourly rate for this position is $16.50-$18. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set.*** **Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision*** **Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits*** **401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals*** **Vacation: All full-time employees are eligible for paid vacation*** **Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays*** **Employee Discounts: Employees receive discounts on select grading services for approved submissions*** **Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs*** **Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities**