Operations Associate

Wilderness Medical Staffing; Midland (TX); Remote; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health insurance

PTO

401(k)

In-person annual team retreat

Job summary

Wilderness Medical Staffing is seeking an Operations Associate for a remote role in the United States. The position supports core operations full-time with hours Monday–Friday, 8AM–5PM Pacific time, and offers pay ranging from $24 to $26 per hour with quarterly profit sharing.

The role focuses on ensuring successful job placements by delivering excellent customer service to providers and clients, coordinating credentials, contracts, travel, lodging, and related logistics.

Qualifications

• Bachelors or equivalent work experience required.
• Healthcare field experience preferred.
• Experience keeping regular and detailed documentation.
• Proven track record of success in prior roles.
• Excellent computer skills including Microsoft Office.

Responsibilities

• Coordinate assignment logistics including credentialing and onboarding.
• Manage contracts, travel, and lodging arrangements.
• Handle phone calls and emails; maintain CRM data.
• Organize and manage documents; collaborate with teams.

Skills

Strong organization

Proactive

Relationship-builder

Effective communicator

Prioritization

Analytical skills

Flexible and adaptable

Calm under pressure

Education

Bachelor’s degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Operations Associate

WMS Core Operations Regular Full Time Remote, US

Salary Range: $24.00 To $26.00 Hourly

Are you passionate about making a meaningful difference in rural healthcare? Are you looking for an opportunity to grow yourself and truly make a difference with your career? Are you motivated by serving others? Do you consider yourself a 'go-getter' who strives for excellence? If so, join us as an Operations Associate at Wilderness Medical Staffing!

About Us:

Wilderness Medical Staffing is a leading locum tenens healthcare staffing agency specializing in providing skilled nurse practitioners, physician assistants, and physicians to underserved rural and remote communities in Alaska and the Northwestern United States. Our mission is to ensure access to quality healthcare services in these challenging regions, bridging the gap between healthcare professionals and the communities in need.

Position Overview:

Now we are looking for the newest member of the Wilderness Medical Staffing team!The Operation Associate’s mission is to ensure that our job placements are a success by offering excellent customer service to our healthcare providers and clients, while coordinating assignment logistics, including:

• Hospital credentialing for providers
• Provider onboarding – collecting all relevant information and documentation from healthcare providers
• Contracts
• Travel
• Lodging
• Phone call and email management
• Database management (CRM)
• Document organization and management
• WMS team collaboration with our other internal departments

Your role as an Operations Associate will include exceeding client and medical provider expectations with an amazing level of service. We want someone who can develop relationships with our medical providers and healthcare facilities by maintaining high levels of trust and rapport.

• Strong organization and planning
• Proactive
• Relationship-builder
• Effective communicator (written and oral)
• Effectively prioritize competing tasks
• Analytical skills
• Flexible and adaptable
• Calm under pressure

Qualifications:

• Bachelor’s degree from an accredited college or university or equivalent work experience
• The competencies above
• Experience in the healthcare field preferred
• Experience keeping regular and detailed documentation
• Track record of success in previous positions
• Excellent computer skills and experience including Microsoft Office

Remote (Work-From-Home) Requirements:

• Must be able to work and keep normal business hours (Monday through Friday, 8AM – 5PM Pacific Daylight Time).
• Dedicated work-from-home space (quiet, private).
• Must have high-speed internet for video calls and daily job requirements.
• This is a remote position. You must be a self-starter who is disciplined and able to manage a busy schedule without direct, in-person supervision.

Compensation:

• Pay: $24 - $26 per hour DOE
• Additional Compensation: Quarterly profit sharing
• Benefits: Package that includes health insurance, PTO, 401(k), and an in-person annual team retreat!
• Hours: 40 hours per week

Company Values:

At Wilderness Medical Staffing, we are committed to upholding a set of core values that define our culture and guide our interactions. Our values are the foundation of our success and reflect our unwavering dedication to providing exceptional service in the rural healthcare staffing industry:

• Perseverance: Get where we need to go, somehow, someway, and nothing will stop us
• Ownership: Master your area of the business and bring solutions
• Teamwork: Eagerness to sacrifice personal interest for the sake of the team
• Integrity: Do right by our clients, providers, and team
• Excellence: Make every day your masterpiece

We are looking for individuals who share these values and are eager to contribute to our success. If you resonate with our values and are ready to make a difference, we encourage you to apply for our Operations Associate position and become a part of our dedicated team.

Wilderness Medical Staffing is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.