Operations Associate

Leeds Professional Resources; Miami (FL); On-site; USD 40,000 - 56,000; Full time

Job summary

Leeds Professional Resources in Miami seeks an Operations Associate fluent in English and Spanish to join our client's team. This role focuses on opening and monitoring international accounts, reviewing documentation, and supporting branch offices to onboard foreign clients.

The ideal candidate has prior operations experience in financial services and is fluent in English and Spanish, enabling effective collaboration with AML, Tax, and legal teams.

Qualifications

• Prior operations experience in financial services.
• Fluent in English and Spanish.

Responsibilities

• Review, process, and monitor new and existing international customer accounts.
• Use critical thinking skills, review documents and data, and support branch offices to onboard and maintain foreign accounts.
• Investigate and review documentation for opening new international accounts, including complex entities.
• Process client requests.
• Provide support and guidance to branch offices regarding legal opinions for international jurisdictions and documentation required based on each account type.
• Process and update information on existing international accounts to ensure compliance, including data points such as address, phone number, or authorized individuals.
• Collaborate with other areas such as AML, Tax Reporting, and legal to ensure documentation and data received align with firm policies and procedures.
• Review and monitor daily reports as related to new and existing foreign accounts.
• Address branch inquiries and concerns promptly, demonstrating a commitment to excellent client service.

Skills

Fluent in English

Fluent in Spanish

Job description

Job Description

Job Description

We are seeking a Operations Associate fluent in English and Spanish to join our client's team! This role will be responsible for opening new accounts and assisting clients and advisors.

Responsibilities

• The Operations Associate-International will review, process, and monitor new and existing international customer accounts
• This role includes using critical thinking skills, reviewing documents and data, and supporting branch offices to onboard and maintain foreign accounts
• Investigate and review documentation for opening new international accounts, including complex entities
• Processing client requests
• Provide support and guidance to branch offices regarding legal opinions for international jurisdictions and documentation required based on each account type
• Process and update information on existing international accounts to ensure compliance, including data points such as address, phone number, or authorized individuals
• Collaborate with other areas such as AML, Tax Reporting, and legal to ensure documentation and data received align with firm policies and procedures
• Review and monitor daily reports as related to new and existing foreign accounts
• Address branch inquiries and concerns promptly, demonstrating a commitment to excellent client service

Requirements

• Prior operations experience in financial services
• Fluent in English and Spanish