Operations Associate

JK Executive Strategies, LLC; City of Rochester (NY); On-site; USD 50,000 - 61,000; Full time

Job summary

JK Executive Strategies seeks an Operations Associate to support project planning, coordination, and daily operations for a Rochester-area real estate-focused client. You will serve as the primary contact for Owner and stakeholders, helping streamline processes and ensure timely delivery.

The role emphasizes process optimization, administrative support, and budget monitoring. Ideal candidates bring strong communication, organization, and problem-solving skills in a fast-paced environment.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or related field preferred.
• Proven experience in operations, administrative support, or project management.
• Strong organizational and time management skills.
• Excellent written and verbal communication.
• Proficiency with budget tracking and financial reporting.

Responsibilities

• Plan and manage project timelines, deliverables, and milestones.
• Serve as liaison between stakeholders and internal teams.
• Coordinate with internal and external teams to meet project goals.
• Track progress and report updates to leadership.
• Manage vendor relationships and report issues for action.
• Create and implement a preventive maintenance calendar.

Skills

Budget tracking

Communication

Organization

Project management

Education

Bachelor’s degree in Business Administration, Operations Management, or related field

Tools

Microsoft Office

Job description

JK Executive Strategies is proud to partner with a prominent real estate management and acquisition firm in search of an Operations Associate to join its team! With nearly 20 years of experience in the Rochester real estate market, our client provides innovative solutions and superior integrated real estate services.

The Operations Associate will play a critical role among the team in supporting its operations, streamlining processes, and ensuring seamless execution of projects. This position will serve as the primary point of contact for the Owner, external stakeholders, and internal teams.

Interested in joining a flexible, dynamic, hands‑on team in a role where you can make an impact? This could be the role for you!

Responsibilities Project Planning & Coordination:

• Assist in planning and managing project timelines, deliverables, and milestones.
• Manage relationship, and serve as liaison, between various stakeholders.
• Coordinate with internal teams and external stakeholders to ensure project goals are met.
• Track progress and provide updates to the leadership team.
• Manage vendor relationships to ensure properties are maintained and kept according to standards, and report issues to ensure proper action is taken.
• Create, maintain, and implement a 365-prevantative maintenance and inspection calendar.

Process Optimization:

• Identify inefficiencies and implement process improvements to enhance productivity.
• Develop and maintain standard operating procedures (SOPs).
• Ensure smooth communication flow between departments and stakeholders.

Administrative Support:

• Manage calendars, schedule meetings, and organize team activities.
• Maintain accurate records and documentation for projects and operations.
• Draft correspondence, reports, and presentations as needed.
• Order supplies and materials, as necessary.

Budget Management:

• Assist in preparing and monitoring budgets for various projects.
• Reconcile receipts, track expenses, and ensure financial alignment with project goals.
• Provide periodic budgetary reports to the management team.
• Assist and create RFPs to send to various vendors.
• Function as a central point of contact for internal teams and external partners.
• Develop clear and concise communication materials.
• Facilitate team collaboration by connecting relevant resources and individuals.
• Other duties as assigned.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or related field (or equivalent work experience), preferred.
• Proven experience in operations, administrative support, or project management.
• Strong organizational and time management skills.
• Exceptional attention to detail and ability to manage multiple priorities simultaneously.
• Excellent communication skills (both written and verbal).
• Flexibility and adaptability, as well as ability to operate effectively in a fast‑paced, evolving environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with budget tracking and financial reporting.
• A proactive problem-solver with the ability to “connect the dots” across projects and processes.

Salary Range: $55k

JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.