Information Technology Operations Manager

JK Executive Strategies, LLC; City of Rochester (NY); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A nonprofit organization in Rochester is seeking an Information Technology Operations Manager to oversee IT systems across multiple locations. This role involves ensuring network security, managing Active Directory, and supporting daily IT operations. The ideal candidate should have a degree in Computer Science or extensive relevant experience, with strong troubleshooting skills and the ability to communicate effectively. Competitive salary and benefits included.

Qualifications

• Strong troubleshooting and problem-solving skills required.
• In-depth understanding of internet security and data privacy.
• Ability to lift up to 40 pounds and travel between sites.

Responsibilities

• Oversee daily operations of IT systems across all branches.
• Ensure network and data security, compliance with standards.
• Manage infrastructure including wireless networks and mobile devices.

Skills

Troubleshooting and problem-solving skills

Proficiency with network infrastructure

Organizational and interpersonal skills

Written and verbal communication skills

Education

Bachelor’s degree in Computer Science or related field

Tools

Microsoft Active Directory

Network devices (servers, routers, switches)

Job description

Information Technology Operations Manager

1 day ago – Be among the first 25 applicants.

Salary

$70,000 – $75,000 per year.

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

JK Executive Strategies is proud to partner with a mission-driven nonprofit organization in search of an Information Technology Operations Manager to join its team! This role plays a critical part in ensuring the day-to-day integrity, security, and support of the organization's IT infrastructure across multiple locations.

Our client is a well-established nonprofit committed to strengthening community through programs that promote youth development, healthy living, and social responsibility. Serving the Greater Rochester area, the organization relies on its IT systems to support membership services, community programs, and internal operations.

Responsibilities

• Oversee and support daily operations of IT systems across all branches.
• Ensure network and data security, including backup practices and compliance with industry standards.
• Maintain and manage Microsoft Active Directory and associated applications.
• Manage infrastructure including wireless networks, mobile devices, camera systems, copiers, and specialized fitness equipment.
• Lead hardware and software procurement, licensing, and vendor management.
• Develop and maintain procedural documentation for technology systems.
• Assess and troubleshoot information system issues and coordinate effective solutions.
• Communicate with staff across the organization to ensure IT needs are met.
• Recommend and implement IT strategies aligned with business goals.
• Track and manage IT inventory across locations.
• Attend required trainings and perform other related duties as assigned.

Requirements

• Bachelor’s degree in Computer Science or related field, or 7+ years of relevant IT experience.
• Strong troubleshooting and problem-solving skills.
• Proficiency with network infrastructure including servers, routers, switches, firewalls, VPNs, and wireless technologies.
• In-depth understanding of internet security, data privacy, and Active Directory.
• Excellent organizational and interpersonal skills with the ability to multitask in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to travel between sites and lift up to 40 pounds.

Benefits

• Medical insurance
• Vision insurance
• 401(k)

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

• Information Technology
• Non-profit Organizations

JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.