Operations Associate

High Country Drapery Designs; Chickamauga (GA); On-site; USD 40,000 - 50,000; Full time

Job summary

High Country Drapery Designs is seeking an Operations Associate to ensure products meet quality standards and manage logistics for installations. Key responsibilities include inspecting materials, monitoring inventory, and overseeing product logistics. Successful candidates will demonstrate a strong attention to detail and effective communication skills.

Join a team focused on high-quality craftsmanship and client service in a dynamic work environment in Chickamauga, Georgia.

Qualifications

• Strong attention to detail and quality standards.
• Ability to manage logistics effectively.
• Excellent communication skills.

Responsibilities

• Ensure products meet quality standards before installation.
• Manage logistics for on-time installations.
• Inspect products for defects and maintain inspection records.

Job description

High Country Drapery Designs is a custom window treatment company that brings elegance, functionality, and personalized style to residential and commercial spaces. We pride ourselves on excellent client service, meticulous attention to detail, and high-quality craftsmanship.

Job Summary

An Operations Associate ensures that products meet quality standards before installation and manages logistics for on-time installations. This role involves thoroughly inspecting materials, monitoring inventory, and reporting progress on workroom operations to maintain smooth and profitable processes.

Role and Responsibilities

Quality Control

• Inspect Products: Verify the quality, color, size, and operational functionality of shades and blinds in the workroom before they move to installation.
• Measure Accuracy: Confirm measurements and functionality of finished products to ensure they meet specifications and operate as intended.
• Fabric Inspection: Conduct timely inspections of incoming fabric to ensure it’s free of defects and ready for use.
• Documentation: Maintain detailed records of quality inspections and highlight any defects or issues for immediate resolution.

Installation Coordination

• Product Logistics: Oversee the receiving, shipping, and quality control of products to ensure they are ready and in place for installation.
• Keeps track of packages and ensures they are in the system.
• Prepares for installation to ensure all parties are prepared.

Workroom Operations

• Product Availability: Confirm that all necessary products are available and ready in the workroom, allowing for smooth production and assembly.

Inventory and Ordering

• Inventory Management: Monitor stock levels and restock materials as needed to maintain uninterrupted workflow.
• Fabric Issue Resolution: Identify fabric issues, promptly notify the Project Manager, and coordinate solutions for replacement or troubleshooting.
• Fabric Shipping: Manage and execute all fabric shipments, ensuring accuracy and timeliness.
• Order Completion Oversight: Confirm that all work orders are fully complete prior to shipping.

General Operations

• Operational Support: Provide phone coverage as needed and assist in any other operational tasks as needed.