Operations Associate

Wayfair; Boston (MA); Hybrid; USD 64,000 - 71,000; Full time

Benefits offered by this job

Health benefits

2nd.MD access

GeoBlue insurance

Wellbeing support

401(k) matching

Parental Leave & Adoption Reimburse

Tuition Reimbursement

Employee Discount

Gym/Fitness Discounts

BenefitHub perks access

Donor matching program

Job summary

Wayfair seeks a Freight Logistics Associate in Boston to coordinate freight haulage operations and collaborate with carriers, warehouses, and port authorities. You will analyze performance, support data-driven decisions, and ensure efficient logistics across the supply chain.

The role emphasizes cross-functional partnerships, strong organizational skills, and a proactive approach to improving processes with data insights. Hybrid work arrangement with in-office and remote days.

Qualifications

• 0-3 years of transferable experience in a corporate environment, including internship and co-op experience.
• Bachelor's degree.
• A strong interest in emerging technology and ability to integrate generative AI tools (e.g. Gemini) into daily tasks to drive efficiencies.
• Authorization to work in the United States without visa sponsorship by Wayfair now or in the future. Visa sponsorship includes STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.
• Experience with Microsoft Excel or Google Sheets, SQL or GBQ, and data visualization tools such as Google Data Studio (Looker, Tableau, or PowerBI).

Responsibilities

• Manage processes and drive engagement with key cross-functional partners
• Leverage analytical methods and visualization to translate data sets into actionable insights to drive business decisions and outcomes
• Conduct ad hoc analyses and build reporting in Google Sheets
• Communicate regularly with cross functional partners to understand the health of Wayfair’s supply chain network and determine ways to break down problems into action-oriented solutions
• Develop and drive adherence to sustainable long-term performance management frameworks to improve performance across multiple process paths in our supply chain
• Monitor key performance indicators and assess how we’re making progress against our core metrics and OKRs
• Work cross-functionally with a variety of teams including Warehousing, Transportation, Technology, and Supplier facing teams

Skills

0-3 years experience

Education

Bachelor's degree

Tools

Excel

Google Sheets

SQL

Looker

Tableau

PowerBI

Job description

Salary Range: $64,000 - $70,500 per year

This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday).

At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.

Wayfair is continuing to expand our commitment to hiring and supporting talent early in their careers, focusing on filling opportunities with recent graduates who have 0-3 years of work experience. We are continually recruiting candidates for this position on a rolling basis as we have a high volume of openings that become available.

Who We Are

Wayfair’s Operations organization is revolutionizing the customer experience through the development of a proprietary logistics network and optimization platform that manages the end-to-end supply chain, from overseas production to the customer’s front door. Top candidates will possess strong business acumen and an appetite for solving challenging business problems. This is a unique opportunity to help build another competitive advantage for Wayfair while growing your own communication, analytical, and cross-functional partnership skills.

We are looking for analytical, action-oriented, and collaborative individuals that can translate business problems to actionable insights and data driven solutions to influence operational results. Successful individuals in this role excel at both qualitative and quantitative analysis while also being eager to communicate upward and outward to tell a concise story.

What You'll Do

• Manage processes and drive engagement with key cross-functional partners
• Leverage analytical methods and visualization to translate data sets into actionable insights to drive business decisions and outcomes
• Conduct ad hoc analyses and build reporting in Google Sheets
• Communicate regularly with cross functional partners to understand the health of Wayfair’s supply chain network and determine ways to break down problems into action-oriented solutions
• Develop and drive adherence to sustainable long-term performance management frameworks to improve performance across multiple process paths in our supply chain
• Monitor key performance indicators and assess how we’re making progress against our core metrics and OKRs
• Work cross-functionally with a variety of teams including Warehousing, Transportation, Technology, and Supplier facing teams

What You’ll Need

• 0-3 years of transferable experience in a corporate environment, including internship and co-op experience.
• Bachelor's degree.
• A strong interest in emerging technology and the ability to integrate generative AI tools (e.g. Gemini) into daily tasks to drive efficiencies.
• Authorization to work in the United States without visa sponsorship by Wayfair now or in the future. Visa sponsorship includes the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.
• Experience with Microsoft Excel or Google Sheets, SQL or GBQ, and data visualization tools such as Google Data Studio (Looker, Tableau, or PowerBI).

Team's Hiring

Destination Operations

The Freight Logistics Associate is responsible for the efficient and effective coordination of freight haulage operations, ensuring the timely and secure transit of goods across the supply chain. This role involves close collaboration with carriers, warehouse personnel, and port authorities, as well as internal teams, to facilitate seamless logistical processes. The Freight Logistics Associate will analyze operational performance, identify areas for improvement, and contribute to data-driven decision-making to optimize efficiency and minimize disruptions. This position requires strong organizational, communication, and problem-solving skills, with a focus on maintaining robust relationships with external partners and ensuring compliance with relevant regulations.

Why You’ll Love Wayfair

Benefits & Perks

• Full health benefits available (Medical, Dental, Vision, HSA/FSA) on day one for eligible employees.
• No-cost access to 2nd.MD, a virtual expert medical consultation and navigation service.
• Global Traveler Health Insurance through GeoBlue.
• 24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching.
• Automatic enrollment into Basic Life and Accidental Death & Disability Insurance.
• 401(k) matching with immediate vesting.
• Paid Parental Leave, Surrogacy & Adoption Reimbursement and Caregiver Services.
• Tuition Reimbursement.
• Wayfair Employee Discount.
• Gym/Fitness Discounts.
• Exclusive access to thousands of perks & discounts through BenefitHub.
• Yearly match up to $500 for personal donations made by employees to registered 501(c)(3) nonprofits.

Purpose & Inclusion At Wayfair

At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone.

Social Impact & Responsibility

At Wayfair, we focus on helping people on their journey to home - specifically those who have lost their way from home. We do this by leveraging our best assets, such as collaborating with leading nonprofit organizations, coordinating in-kind product donations, empowering our employees to get involved through paid volunteer time off programs, and encouraging our customers to donate. This multi-faceted approach allows us to support communities in need in authentic ways that align with Wayfair's broader mission of helping everyone, anywhere create their sense of home.

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [e-mail].