Operations Assistant Store Manager, in Training

The Home Depot; White Settlement (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in consumer services is seeking an Operations Assistant Store Manager in Training. This role offers hands-on experience in store management, focusing on customer service, safety, and profitability. Trainees will undergo structured training, gaining skills in operations management and team leadership. Ideal candidates will have strong collaboration and communication skills, along with a commitment to customer satisfaction. This is a full-time position with opportunities for growth and development.

Qualifications

• Minimum 3 years of work experience and 2+ years of leadership experience.
• Must be 18+, authorized to work in the U.S.

Responsibilities

• Participate in structured training covering retail management.
• Supervise associates and drive customer service.
• Assist with merchandise placement and inventory.

Skills

Collaboration

Communication

Customer Focus

Resourcefulness

Education

High school diploma or GED

Bachelor's degree

Job description

Operations Assistant Store Manager, in Training

Join to apply for the Operations Assistant Store Manager, in Training role at The Home Depot.

Position Purpose

The Operations Assistant Store Manager in Training (OASM-IT) will gain hands-on experience in key responsibilities and functions of a Store Manager at The Home Depot. The program includes training, mentorship, and leadership development, focusing on store operations, customer service, safety, product availability, and profitability. During the up to 6-week training, trainees will learn to oversee areas like Customer Service Desk, Receiving, Tool Rental, and more, collaborating with store leadership to develop strategies for success. They will uphold company policies and lead by example.

Key Responsibilities

1. Training and Preparation (50%): Participate in structured training covering retail management, including staffing, stock management, customer issues, and performance reviews.
2. Customer Experience (15%): Supervise associates, drive customer service, and ensure customer concerns are addressed effectively.
3. Sales and Productivity (15%): Assist with merchandise placement, inventory, and store systems management.
4. Operations Management (10%): Perform opening/closing duties, ensure SOP compliance, and maintain safety standards.
5. Safety (10%): Enforce safety procedures and safety guidelines at all times.

Reporting and Travel

• Reports to Store Manager
• No direct reports

Physical & Working Conditions

• Stand/walk regularly, lift moderate weights, indoor environment with occasional discomfort.

Minimum Qualifications

• Must be 18+, authorized to work in the U.S.

Preferred Qualifications

• Effective cross-team collaboration skills.

Education & Experience

• High school diploma or GED required; bachelor's preferred.
• Minimum 3 years of work experience and 2+ years of leadership experience; preferred 3+ years.

Certifications & Competencies

• No certifications required.
• Action Oriented, Collaborates, Communicates Effectively, Customer Focus, Resourceful.

Additional Details

• Employment type: Full-time
• Industry: Consumer Services