Operations Assistant - Senior Center

City of Iowa City; Iowa City (IA); On-site; USD 54,000 - 70,000; Full time

Job summary

City of Iowa City is seeking a Senior Center Division professional to manage front desk staff, volunteers, and facility reservations, ensuring smooth operation of aging services. The role includes budget support, fee collection, policy enforcement, and public information dissemination.

The candidate will maintain databases, coordinate events, and collaborate with participant committees while upholding city policies and providing excellent customer service.

Qualifications

• High school diploma or GED plus one year of related experience.
• Experience in customer service and computer operations.
• Must pass criminal background check.

Responsibilities

• Oversee and schedule front desk staff and volunteers.
• Manage facility reservations, rentals and building usage.
• Assist with budget preparation and monitoring of the operational budget.
• Oversee collection of fees and deposits.
• Enforce and monitor departmental and City policies.
• Provide information to the public and maintain databases.
• Coordinate special events and work with participant committees.

Skills

Customer service

Computer skills

Education

High school diploma or GED

Job description

Senior Center Division

Application Deadline: Tuesday, September 22, 2026

Permanent full-time position available

Salary Range: $54,100.80 - $69,638.40 (starting wage contingent upon experience)

Hours: Monday - Friday, 8:00am - 5:00pm

Job Summary

Under general direction, performs a variety of duties requiring knowledge of departmental procedures, programs, activities, computer skills and aging services. Primary responsibilities include overseeing and scheduling front desk staff and volunteers; managing facility reservations, rentals and building usage; assisting with budget preparation and monitoring the operational budget; overseeing the collection of fees and deposits; and enforcing and monitoring departmental and City policies. Additional duties include providing information to the public, maintaining databases, facilitating enrollment, performing accounting duties, updating the website, coordinating special events and working with participant committees.

Minimum Education, Experience, Certification/Licensure, Other

High school diploma or G.E.D. and one year of related experience or training; or equivalent combination of education and experience. Experience in customer service and computer operations. Must pass criminal background check.