Operations Assistant

Impact Public Schools; Tacoma (WA); On-site; USD 44,000 - 47,000; Full time

Benefits offered by this job

Competitive pay

PTO including holidays

Teacher certification support

MyFlexPay access

Health/dental/vision benefits

Retirement plan

Wellbeing and support programs

Career growth opportunities

Job summary

Impact Public Schools in Tacoma, WA is seeking an Operations Assistant to support daily school operations, warmly welcome families, manage the front desk, handle deliveries, and assist with meals.

The role is year-round, in-person, and reports to the Director of School Operations. Ideal candidates are organized, communicative, and capable of working with a diverse school community.

Qualifications

• Demonstrated ability to build strong relationships with diverse families and community members.
• Strong communication, management, and problem-solving skills to support operations.
• Ability to collaborate with school staff and families in a fast-paced environment.

Responsibilities

• Maintain a warm, friendly front desk and support family engagement.
• Assist with operations tasks, deliveries, and site walkthroughs.
• Prepare and serve meals, ensure kitchen sanitation and records.
• Other duties as assigned by the director of school operations.

Skills

Strong relationships

Communication skills

Problem solving

Teamwork

Education

Bachelor's degree

Job description

**POSITION:** Operations Assistant**TYPE:** School-based **LOCATION:** Tacoma, WA**SALARY:** $44,129-$46,830**STATUS:** Full time year round, benefits eligible, non-exempt, in-person position**START:** This position is year-round & hiring happens on a rolling basis. Start date will be determined as a part of the offer process. **REPORTS TO:** Director of School Operations or their designee **Who You Are*** You are deeply aligned with the Impact Public Schools mission and values, holding an unwavering belief that all children deserve and can achieve an excellent education.* You believe in the power of teamwork and want to work in a collaborative school community where team members support one another, whether it’s sharing ideas, teaming up on parent communication, or stepping in to help a colleague in need.* You excel at managing a wide range of non-instructional responsibilities, understanding that efficient school operations are crucial for maximizing instructional time and student achievement.* You possess strong communication, management, and problem-solving skills necessary to support smooth school operation.* You thrive in a supportive role that is critical to the school's success, enabling the principal and teaching faculty to focus intensely on student learning and professional development.* You are proactive, organized, and dependable, ready to contribute significantly to the smooth functioning of the school environment as part of the operations team, reporting to the Director of School Operations and collaborating with the Home Office.* You possess a warm and high-energy presence to effectively welcome families to the school.* You exhibit maturity, humility, strong work ethic, sense of humor, and a roll-up-my-sleeves attitude. **Core Job Functions** *Family & Student Engagement** Maintain a warm, friendly, and organized front desk* Maintain positive relationships with families with a customer service orientation, addressing family and student needs as they arise throughout the day and throughout pick up* Warmly welcome students to the school during arrival and ensure the campus is open and ready to serve students *Operations** Make copies of paperwork as needed* Manage deliveries and receiving packages* Maintains a clean, neat and highly functional campus by organizing student work, conducting regular building and site walkthroughs, coordinating with custodial personnel and cleaning up student accidents when janitor is unavailable.* Collaborate with the operations team* Assist with facilities tasks as needed. *Meal Service** Prepare and serve breakfast and lunch on time. Food comes prepared so this is primarily heating food according to standards and distributing it to classrooms.* Maintain a clean, organized, hazard-free kitchen environment focusing on sanitation and quality control. Operate equipment safely and efficiently, and monitor for needed repairs.* Maintain accurate daily production records and receive food deliveries. *Other duties as assigned* **Required Qualifications*** Demonstrated ability to build strong relationships with diverse families, community members, and organizational partners. **Preferred Qualifications*** Bachelor’s degree* 2-4 years school operations experience* Ability to speak Amharic, Spanish, Somali, or Tigrinya **License/Certification*** Must have or be eligible to obtain a food handler certification **Physical Demands*** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is active and may require standing, walking, bending, kneeling, stooping, and crouching throughout the day. Frequent light lifting and carrying (less than 15 pounds) with occasional heavy lifting (up to 50 pounds). The employee must have sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Work is primarily inside but has daily responsibilities outside (exposure to sun, heat, cold, and inclement weather). **Non-negotiables*** Offer is contingent upon passing a fingerprint and background check* Complete SafeSchools trainings **What We Offer*** Competitive pay and generous paid time off package including paid holidays, vacation and personal time;* Up to $10,500 in financial support towards a teacher certification preparation program;* Eligible employees can access our earned wage program through myFlexPay;* Medical, dental, vision, long-term disability benefits;* Retirement account with employer contributions;* Free mental health support + more through our employee assistance program;* Growth pathways for increased levels of leadership.