Operations Assistant (

The Pad Climbing; Santa Barbara (CA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Accrued PTO

Floating holidays

Gym memberships for you

Plus-one membership

Dependent benefits

Merchandise discounts

Growth opportunities

Transfer opportunities

Job summary

The Pad Climbing in Santa Barbara is hiring an Operations Assistant – Facilities Lead. You will support day-to-day facility upkeep, coordinate the Facilities Crew, and handle front desk shifts to ensure a clean, safe, welcoming gym.

Climbing experience helps, but dependability and community care matter most. You will work at least 3 Front Desk shifts weekly, assist with maintenance, and help implement operational procedures.

Qualifications

• Strong communication with coworkers, leaders and guests.
• Practical repair and handiness experience.
• Flexibility with changing schedules.
• Care for community and customer experience.

Responsibilities

• Oversee and schedule the Facilities Crew and assist with maintenance tasks.
• Support day-to-day facility upkeep and front desk shifts.
• Coordinate with the remote Facilities Director on larger projects.
• Ensure cleanliness, safety and welcoming gym environment.
• Help hire, onboard, shadow shifts and training as needed.

Skills

Communication

Repair/handiness

Flexible schedule

Community focus

Tools

When I Work

Google Drive/Workspace

RedPoint

Asana

Job description

Now hiring: Operations Assistant – Facilities Lead (SB)

Do you enjoy fixing problems and making a shared space feel ready for everyone? You’ll support day-to-day facility upkeep, help coordinate the Facilities Crew, and work front desk shifts so members and staff have a clean, safe, welcoming gym. Climbing experience helps, but initiative, adaptability, reliability and care for community matter most.

The work:

Help oversee and schedule the Facilities Crew; assist with general maintenance, small repairs, cleanliness checks, and first response to operational or maintenance issues during shifts.

Coordinate larger maintenance projects and improvements with the remote Facilities Director. Keep the gym organized, functional and welcoming.

Work at least three Front Desk shifts per week; help fill gaps, coordinate coverage with the Operations Manager, and support hiring, onboarding, shadow shifts and hands-on training as needed.

Follow cash-handling and operational procedures; proactively share scheduling, maintenance and operational concerns.

Welcome guests and members, provide orientations, support events and gym setup, and explain programs, memberships and services.

Everyday expectations:

Maintain clean, safe spaces; communicate needs to the Operations Manager; check and respond to Asana tasks and communications; use company communication systems; support gym-service awareness and sales goals; treat everyone with warmth and respect.

Where you contribute and are consulted:

Provide input on operational improvements, customer experience, facilities decisions, operational policies, cross-department projects, and holiday/community event setup.

Updates you should receive:

Changes to operational policies and procedures, upcoming gym events and activities, and relevant training updates.

What you’ll bring:

Strong communication with coworkers, leaders and guests; practical repair/handiness experience; flexibility with schedules; familiarity with When I Work, Google Drive/Workspace, RedPoint and Asana; a friendly, empathetic approach; and a willingness to learn and improve. ( Codeword: Munter hitch)

Our mission:

We build spaces where people climb, belong, and grow.

Pay, schedule and benefits

Part-time position with approximately 20–29 hours per week to start and the possibility of becoming full time. Required availability is 4–5 days per week, with varying shifts scheduled between 6:30 a.m. and 10:30 p.m.

Hourly pay is $17.90–$21.90, paid on the 1st and 16th (or the next business day). Benefits include accrued paid time off, eight annual floating-holiday hours, memberships for you, a plus-one, and your dependents, merchandise discounts, and growth and transfer opportunities.

CODE WORD: MUNTER HITCH