Operations Assistant

Impact Public Schools; Riverton Heights (WA); On-site; USD 44,129 - 46,830; Full time

Benefits offered by this job

Competitive pay

Generous paid time off

Medical, dental, and vision benefits

Retirement account with employer contributions

Growth pathways for leadership

Job summary

Impact Public Schools is seeking an Operations Assistant to support school operations across multiple locations in the Seattle‑Tacoma area. This role involves maintaining positive relationships with families, ensuring smooth operations from meal service to campus cleanliness, and assisting the Director of School Operations.

The ideal candidate will possess strong communication and problem-solving skills, be organized and proactive, and uphold the mission of Impact Public Schools. Opportunities for professional growth and competitive benefits are included in this full-time position.

Qualifications

• Ability to build strong relationships with families and community members.
• Experience managing non-instructional responsibilities in a school setting.
• Proficient in addressing student and family needs efficiently.

Responsibilities

• Maintain a friendly front desk and engage with families.
• Ensure a clean and organized campus.
• Serve meals efficiently and maintain a hazard-free kitchen.

Skills

Relationship building with diverse families

Strong communication skills

Problem-solving skills

Education

Bachelor’s degree (preferred)

Job description

Operations Assistant

Position: Operations Assistant
Location: Hiring at multiple locations across the Seattle‑Tacoma area (Tukwila, WA; Des Moines, WA; South Seattle, WA; Tacoma, WA; Renton, WA)
Salary: $44,129‑$46,830 based on aligned years of experience up to 9 years
Status: Full time year round, benefits eligible, non‑exempt, in‑person position
Start: Year‑round; hiring on a rolling basis

Reports to: Director of School Operations

Who You Are

You are deeply aligned with the Impact Public Schools mission and values, holding an unwavering belief that all children deserve and can achieve an excellent education. You believe in the power of teamwork and want to work in a collaborative school community where team members support one another, whether it’s sharing ideas, teaming up on parent communication, or stepping in to help a colleague in need. You excel at managing a wide range of non‑instructional responsibilities, understanding that efficient school operations are crucial for maximizing instructional time and student achievement. You possess strong communication, management, and problem‑solving skills necessary to support smooth school operation. You thrive in a supportive role that is critical to the school's success, enabling the principal and teaching faculty to focus intensely on student learning and professional development. You are proactive, organized, and dependable, ready to contribute significantly to the smooth functioning of the school environment as part of the operations team, reporting to the Director of School Operations and collaborating with the Home Office. You possess a warm and high‑energy presence to effectively welcome families to the school. You exhibit maturity, humility, strong work ethic, sense of humor, and a roll‑up‑my‑sleeves attitude.

Core Job Functions

Family & Student Engagement

Maintain a warm, friendly, and organized front desk. Maintain positive relationships with families with a customer‑service orientation, addressing family and student needs as they arise throughout the day and during pick‑up. Warmly welcome students to the school during arrival and ensure the campus is open and ready to serve students.

Operations

• Make copies of paperwork as needed.
• Manage deliveries and receiving packages.
• Maintain a clean, neat, and highly functional campus by organizing student work, conducting regular building and site walkthroughs, coordinating with custodial personnel, and cleaning up student accidents when the janitor is unavailable.
• Collaborate with Director of School Operations and assist with facilities tasks as needed.

Meal Service

• Prepare and serve breakfast and lunch on time.
• Heat food according to standards and distribute it to classrooms.
• Maintain a clean, organized, hazard‑free kitchen environment focusing on sanitation and quality control.
• Operate equipment safely and efficiently, and monitor for needed repairs.
• Maintain accurate daily production records and receive food deliveries.

Required Qualifications

• Demonstrated ability to build strong relationships with diverse families, community members, and organizational partners.

Preferred Qualifications

• Bachelor’s degree.
• 2‑4 years of school operations experience.
• Ability to speak Amharic, Spanish, Somali, or Tigrinya.

License/Certification

Must have or be eligible to obtain a food handler certification.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is active and may require standing, walking, bending, kneeling, stooping, and crouching throughout the day. Frequent light lifting and carrying (less than 15 pounds) with occasional heavy lifting (up to 50 pounds). The employee must have sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Work is primarily inside but has daily responsibilities outside (exposure to sun, heat, cold, and inclement weather).

Non‑negotiables

• Must pass a fingerprint and background check.
• Complete SafeSchools trainings.

What We Offer

• Competitive pay and generous paid time off package including paid holidays, vacation and personal time.
• Up to $10,500 in financial support towards a teacher certification preparation program.
• Eligible employees can access our earned wage program through myFlexPay.
• Medical, dental, vision, long‑term disability benefits.
• Retirement account with employer contributions.
• Free mental health support + more through our employee assistance program.
• Growth pathways for increased levels of leadership.

Equal Employment Opportunity

Impact Public Schools is committed to providing a work environment free of unlawful discrimination and harassment, including sexual harassment. Click here to review Impact’s Employee Non‑discrimination Policy for Impact Schools.

Impact Public Schools does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups. Click here to review Impact’s designated leaders responsible to handle all questions and complaints of alleged discrimination at each of Impact’s schools.