Operations Assistant

Aspire General Insurance Services; Rancho Cucamonga (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

PTO

401k

Holidays

Job summary

Aspire General Insurance Services in Rancho Cucamonga, CA is seeking an Operations Assistant to support clerical, administrative, and mail-processing tasks under the Operations Manager. You will handle filing, mail routing, printing, and production workflows, ensuring projects are tracked accurately in the production database.

The ideal candidate has a high school diploma or GED, a CA driver's license, and strong organizational skills.

Qualifications

• High school diploma or GED required.
• Active California driver’s license.
• Strong organizational and clerical skills.

Responsibilities

• Perform clerical and mail-processing tasks across departments.
• Schedule, route, and archive print production projects.
• Maintain postage records and assist with invoices/billing.
• Assist with printing equipment maintenance and troubleshooting.
• Coordinate mail pickups, deliveries, and shipping.

Skills

Administrative support

Mail processing

Record keeping

Communication skills

Education

High school diploma / GED

Tools

Office software

Production database

Job description

Description

Aspire General Insurance Company and its affiliated general agent, Aspire General Insurance Services, are on a mission to deliver affordable specialty auto coverage to drivers without compromising outstanding service.

Our company values can best be described with ABLE: to always do the right thing, be yourself, learn and evolve, and execute. Join our team where every individual takes pride in driving their role for shared success.

JOB SUMMARY

Under the direction of the Operations Manager, the Operations Assistant supports various departments with clerical, administrative, and mail‑processing tasks. Responsibilities include filing, mailing, printing, photocopying, coordinating shipments, and assisting with print production workflows. The Operations Assistant will schedule, route, organize, and archive assigned print production projects, ensuring they are completed on time while maintaining accurate tracking in the production database.

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ESSENTIAL DUTIES & RESPONSIBILITIES

1. Perform a wide range of administrative and planning duties, including filing, ordering office supplies, preparing letters, reports, and other materials. Consult with internal teams regarding printing, mailing, or related service needs.
2. Manage all aspects of mail collection and delivery, including:
   • Picking up and delivering mail to and from the post office when needed
   • Coordinating incoming mail receipts and sorting mail using computer‑based software
   • Delivering and collecting interoffice mail
   • Preparing outgoing mail with appropriate postage
   • Processing certified letters and packages following USPS requirements
3. Maintain records of departmental postage usage and provide billing information to Finance.
4. May be asked to draft and prepare business correspondence on behalf of supervisors, managers, and other professionals.
5. Assist with maintenance, troubleshooting, and basic upkeep of printing equipment.
6. Track and confirm mail delivery statuses using online tools as needed.
7. Posting premium payments and helping maintain accurate records of payments received.
8. Review e‑sign policies to confirm applications are received and complete.
9. Stamp, scan, and mail claim and premium checks, and process special handling requests—such as Priority, Overnight, and international mailings.
10. May be asked to drive for mail pickups, deliveries, or other transportation needs, including loading or unloading packages.
11. May be asked to assist with additional office tasks such as reception coverage, special projects, supply inventory, or light facilities support.
12. Perform other duties as assigned.

Requirements

Requirement:

• Highschool/ GED equivalent
• Active CA Driver's License

• Benefits: Medical, Dental, Vision, HSA*, PTO, 401k, Company observed Holidays

*dependent on plan(s) selected

Compensation may vary based on several factors, including candidate's individual skills, relevant work experience, location, etc.

Individuals seeking employment at Aspire General Insurance Services LLC are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation in accordance with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.