Claims Adjuster

Aspire General Insurance; Rancho Cucamonga (CA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA

PTO

401k

Company observed Holidays

Job summary

Aspire General Insurance is seeking a Claims Adjuster Trainee to undergo comprehensive training and develop the skills to investigate and resolve automobile claims. Candidates should possess a strong foundation in communication and the ability to manage multiple priorities effectively.

This entry-level position is integral to our mission to provide outstanding service while maintaining affordable auto coverage. Benefits include medical, dental, vision, and a 401k plan.

Qualifications

• Strong communication skills, both verbal and written.
• Ability to work in a fast-paced environment while managing multiple priorities.
• Ability to achieve targeted performance goals.

Responsibilities

• Successfully complete all assigned claims training programs.
• Investigate automobile claims thoroughly to gather relevant information.
• Evaluate claims to determine their validity and potential payout.

Skills

Strong communication skills

Ability to multi-task

Strong interpersonal skills

Customer service skills

Education

Four-year college degree or at least 1 year industry experience

Job description

Description

Aspire General Insurance Company and its affiliated general agent, Aspire General Insurance Services, are on a mission to deliver affordable specialty auto coverage to drivers without compromising outstanding service.

Our company values can best be described with ABLE: to always do the right thing, be yourself, learn and evolve, and execute. Join our team where every individual takes pride in driving their role for shared success.

What You'll Do

Under the close supervision of the Training Supervisor, the Claims Adjuster Trainee performs essential functions to develop the skills and knowledge required to investigate, evaluate, and resolve automobile claims. This entry-level position involves comprehensive training in a classroom setting and practical, on-the-job experience to ensure proficiency in all aspects of claims adjudication.

Responsibilities

• Successfully complete all assigned claims training programs in a classroom setting
• Engage actively in learning sessions, demonstrating a clear understanding of the material covered.
• Investigate automobile claims thoroughly to gather relevant information.
• Evaluate claims to determine their validity and potential payout based on policy terms and conditions.
• Resolve automobile claims efficiently and in a timely manner, ensuring customer satisfaction.
• Ensure ongoing adjudication of claims within company standards, industry best practices and all state and federal regulations.
• Stay updated on changes in regulations and company policies.
• Document all investigations, evaluations, recommendations, and action plans accurately.
• Maintain detailed and organized records in the claims management system.
• Produce grammatically correct and clearly written correspondence including letters, memos, reports and claim file documentation.
• Communicate effectively with claimants, policyholders, and other stakeholders through written and verbal means.
• Regular and predictable punctuality and attendance.
• Perform other duties as necessary to support the claims department and organizational goals.

Requirements

• Four-year college degree or at least 1 year industry experience.
• Strong communication skills, both verbal and written.
• Ability to multi-task.
• Pass a background check.
• Discipline in all job-related activities.
• Solid foundation of personal organization, sound decision making and analytical skills, strong interpersonal and customer service skills.
• Ability to work in a fast paced environment while managing multiple priorities simultaneously.
• Ability to achieve targeted performance goals.
• Ability to develop excellent working relationships with staff, clients, partners and outside agencies.
• Effective and friendly communication fostering a professional environment.
• Team player and work cohesively with other company partners and staff to achieve company goals.
• Represent the company professionally and contribute to the corporate image.
• Consistently provide excellent client service.

Working Conditions

• This is a non-exempt position which complies with alternative work schedule when applicable.
• May require mandatory overtime as deemed appropriate by management.
• The office is a highly technical company supporting a paperless environment.
• Travel may be required.
• Work environment is fast-paced and accuracy is essential to successful task completion.
• Requires extended periods of computer use and sitting.

Benefits

Medical, Dental, Vision, HSA*, PTO, 401k, Company observed Holidays.

EEO Statement

Individuals seeking employment at Aspire General Insurance Services LLC are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation in accordance with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Compensation

Compensation may vary based on several factors, including candidate's individual skills, relevant work experience, location, etc.