Operations and Venue Supervisor - Guest Service & Events

Nova Guides; Red Cliff (CO); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid vacation days

Paid parental bonding leave

Tuition or certification reimbursement

Weekly pay

Free activity rentals

Free Vail Pass

Free shift meal

Employee discounts

Family discounts on Explorer Cabins

Team appreciation events

Reimbursement of guide pack supplies

Training and internal mobility

Job summary

Nova Guides in Red Cliff, Colorado, is hiring a full-time or part-time Operations and Venue Supervisor. You will assist in daily operations across guiding, lodging, food and beverage, front desk, and wedding operations, ensuring guests receive high-quality service.

Pay ranges from $25.00 to $35.00 per hour, with a comprehensive benefits package including health/dental/vision, 401(k) match, paid time off, tuition reimbursement, weekly pay, and more.

Qualifications

• Minimum 2 years of customer service experience.
• Minimum 1 year of supervisory experience.
• Ability to lead, problem-solve, and work in a fast-paced environment.

Responsibilities

• Provide information about facilities, hikes, attractions, and entertainment; guide guests on hikes and activities.
• Train and schedule recreation team members to ensure proper staffing.
• Create daily agendas for efficient operations.
• Ensure cleanliness, safety, and sanitation of recreation equipment and facilities.
• Maintain inventories and perform maintenance tasks.
• Assist in managerial duties (hiring, scheduling, inventory, payroll).
• Be night manager for wedding days and morning manager when needed.
• Assist Operation Manager with food & beverage, housekeeping, front desk.
• Assist Venue Manager on event days and group bookings.

Skills

Customer service

Supervisory experience

Staff scheduling

Problem solving

Microsoft Office

Booking software

Tools

Lodge booking software

Reservation software

Job description

Nova Guides in Red Cliff, Colorado, is hiring a full-time or part-time Operations and Venue Supervisor. You will assist in daily operations across guiding, lodging, food and beverage, front desk, and wedding operations, ensuring guests receive high-quality service.

Pay ranges from $25.00 to $35.00 per hour, with a comprehensive benefits package including health/dental/vision, 401(k) match, paid time off, tuition reimbursement, weekly pay, and more.