Operations and Support Specialist on Netflix- job_id_000015 Job ID- 42

Netflix; Pasadena (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Netflix in Pasadena, California is looking for an N-Tech Site Support professional to manage technology services at their facilities. This role involves partnering with the Studio Infrastructure team to oversee technical buildouts and support requests.

Responsibilities include providing technical support during project deployments, maintaining hardware IT standards, and ensuring daily user help desk support. Netflix is committed to diversity and inclusion.

Responsibilities

• Manage and maintain technology services at Netflix facilities.
• Technical support during project deployments specific to the facility.
• Oversight of IT and hardware managed service providers.
• Information tracking concerning ancillary charges and overhead budgets.
• Technical support for events, corporate meetings, and internal projects.
• Daily user support as a Help Desk experience.

Job description

Responsibilities

The N-Tech Site Support role will manage and maintain technology services at our facilities under long‑term Master Lease facilities (MLAs) as well as any Netflix owned properties. It will partner directly with our Studio Infrastructure team, acting as a point person for any technical buildouts, support requests or general inquiries.

Technical support during project deployments specific to the facility.

Oversight of IT and hardware managed service providers.

Information tracking as it pertains to ancillary charges and overhead budgets.

Technical support for events, corporate meetings, and special internal projects.

Maintenance of NFLX Experience technical standard.

Daily user support “Help Desk” experience.

Equal Opportunity

Netflix is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.