Operations and Logistics Manager

PARTOW; New York (NY); On-site; USD 55,104 - 110,208; Full time

Job summary

PARTOW, a New York-based luxury fashion brand, seeks an Operations and Logistics Manager to oversee end-to-end logistics, supply chain, and inventory across DTC and wholesale. The role requires an extremely organized, proactive, detail-oriented candidate who thrives in a fast-paced environment and excels at improving operational efficiency and performance.

You will manage production calendars, vendor relations, ecommerce and wholesale fulfillment, and cross-functional collaboration to ensure

Qualifications

• 5-8 years in operations, logistics, or supply chain relevance in fashion or consumer goods.
• Experience scaling a luxury brand and managing end-to-end logistics.
• Strong financial and analytical capabilities with excellent communication.

Responsibilities

• Oversee supply chain and production management from procurement to final delivery.
• Coordinate inbound/outbound logistics, inventory planning, and reconciliation across channels.
• Manage Shopify product setup, launches, and inventory syncing; support ecommerce ops.
• Lead wholesale order lifecycle, showroom-to-fulfillment, and partner coordination.
• Develop/maintain ERP, EDI, and order management processes; implement SOPs.
• Track budgets, analyze margins by channel, and prepare performance reports.

Skills

Operations leadership

Logistics management

Analytical skills

Vendor management

Self-starter

Tools

Shopify

ERP systems

EDI

Job description

About the Company

PARTOW is a New York based ready-to-wear luxury goods brand founded in 2011.

About the Role

We are currently seeking an Operations and Logistics Manager based in NYC to oversee the operational execution of the company's logistics, supply chain, and inventory functions. This role requires an extremely organized, self-motivated, proactive, and detail-oriented candidate focused on improving operational efficiency and performance. The ideal candidate is a strong problem-solver with excellent analytical, operational, and communication skills, and thrives in a fast-paced environment. The Operations and Logistics Manager will oversee end-to-end operational functions, ensuring seamless execution across both direct-to-consumer (DTC) and wholesale channels. This role is responsible for optimizing processes, managing inventory flow, coordinating production timelines, and delivering exceptional customer and partner experiences aligned with the brand's luxury positioning.

Key Responsibilities

Supply Chain & Production Management

• Own the full product lifecycle from production through final delivery
• Partner with manufacturers to manage production timelines, quality control, and delivery schedules
• Build and maintain production calendars and ensure on-time execution
• Troubleshoot delays and implement contingency plans

Inventory & Logistics

• Oversee all inbound and outbound logistics (domestic international)
• Manage wholesale fulfillment, including shipping to department stores and key accounts
• Own inventory planning, tracking, and reconciliation across all sales channels
• Oversee all warehouse functions, including receiving, quality control, storage, inventory handling, and shipping
• Manage pick, pack, and fulfillment processes for wholesale orders, ensuring accuracy and efficiency
• Maintain luxury-level packaging standards and unboxing experience
• Monitor stock levels to minimize overstock and stockouts
• Coordinate domestic and international shipping
• Maintain working knowledge of international shipping requirements, including tariff classifications, duty codes (HS codes), and applicable duty rates to ensure accurate costing and customs compliance
• Implement inventory controls and conduct regular audits

Retail/ Ecommerce Operations

• Manage product setup and maintenance within Shopify, including product pages, SKUs, pricing, variants (size/color), and inventory syncing
• Ensure accurate and timely product launches aligned with seasonal calendars
• Coordinate product imagery, descriptions, and merchandising details to reflect brand standards
• Troubleshoot site or product listing issues and ensure a seamless customer experience

Wholesale Operations

• Manage wholesale order lifecycle from showroom appointments through fulfillment
• Coordinate with retail partners, buyers, and distributors on delivery schedules and requirements
• Oversee order entry, invoicing, and compliance with retailer routing guides
• Support market appointments, trade shows, and seasonal line presentations

Systems & Process Optimization

• Manage ERP, EDI, inventory management, and order management systems
• Identify inefficiencies and develop scalable operational processes
• Create SOPs to ensure consistency across all operational functions

Financial & Reporting

• Track and manage operational budgets, including production, shipping, and warehousing costs
• Analyze margins by channel and recommend cost-saving opportunities
• Prepare regular reports on inventory, sell-through, and operational performance

Cross-Functional Collaboration

• Act as the liaison between design, production, sales, finance, and customer experience teams
• Ensure alignment on seasonal calendars, product launches, and go-to-market strategies

Qualifications:

• 5-8 years in operations, logistics, or supply chain (fashion, apparel, or consumer goods strongly preferred)
• Experience working within a scaling brand
• Strong knowledge of:
• Inventory management systems
• International shipping and import/export
• Wholesale distribution
• Production and manufacturing workflows
• Proven ability to build and improve operational systems
• Strong financial and analytical skills
• Highly detail-oriented with exceptional organizational skills
• Self-starter comfortable in fast-paced environments
• Excellent communication and vendor management skills

Pay range and compensation package

Market-competitive; structured hourly or as a monthly retainer based on experience and scope.