Senior Operations & Logistics Manager

New York or Nowhere; United States; On-site; USD 80,000 - 110,000; Full time

Job summary

A leading retail firm in the United States seeks a Senior Operations & Logistics Manager to optimize logistics systems and oversee inventory management. This mid-senior level role requires 4–7 years of experience in operations or logistics within consumer goods. Responsibilities include monitoring inventory flow, managing warehouse operations, and coordinating with cross-functional teams. Ideal candidates possess strong project management skills and advanced proficiency in Excel. Full-time position with collaborative opportunities across departments.

Qualifications

• 4–7+ years of experience in operations, logistics, or supply chain preferred.
• Experience with warehouse operations and 3PL partners is essential.
• Strong project management skills and ability to lead cross-functional initiatives.

Responsibilities

• Oversee inbound and outbound logistics across warehouses and stores.
• Track real-time status of inventory, shipments, and delays.
• Build and maintain SOPs for logistics processes.

Skills

Organized

Project management

Communication

Problem-solving

Adaptability

Tools

Excel

Google Sheets

Job description

Join to apply for the Senior Operations & Logistics Manager role at New York or Nowhere

We’re looking for an Operations & Logistics Manager to own and optimize our internal logistics systems. This role sits at the center of supply chain, inventory, and cross-functional communication ensuring our teams always know where our product is, what’s coming, and what risks or opportunities are ahead.

You’ll manage day-to-day logistics while also leading larger operational initiatives, including warehouse oversight and inventory optimization. This is a highly collaborative role that works closely with production, retail, e-commerce, and leadership.

What You’ll Do

• Oversee inbound and outbound logistics across warehouses, stores, and partners
• Track and communicate real-time status of inventory, shipments, and delays to internal teams
• Act as the internal source of truth for where product lives and how it moves
• Build and maintain SOPs for inventory flow, fulfillment, and logistics processes
• Monitor inventory levels and movement to support retail, e-commerce, and wholesale needs
• Identify aging inventory and develop strategies to offload or repurpose deadstock
• Partner with merchandising and planning to improve forecasting accuracy and inventory health
• Lead large-scale operational projects such as 3PL onboarding or systems transitions
• Create timelines, manage stakeholders, and ensure projects are delivered on time and within scope
• Identify inefficiencies and provide scalable process improvements as the business grows
• Serve as the operational liaison between internal teams and external partners (3PLs, freight carriers, warehouses)
• Proactively communicate risks, delays, and solutions across teams
• Support retail and e-commerce with inventory visibility and operational planning

Who You Are

• Highly organized with a strong sense of ownership
• Comfortable managing both day-to-day execution and long-term projects
• A clear communicator who can translate complex logistics into actionable updates
• Solutions-oriented, adaptable, and calm under pressure

Qualifications

• 4–7+ years of experience in operations, logistics, or supply chain (consumer goods, retail, or DTC preferred)
• Experience working with warehouses and/or 3PL partners
• Strong project management skills with a proven ability to lead cross-functional initiatives
• Familiarity with inventory management systems, ERPs, or WMS platforms
• Advanced proficiency in Excel/Google Sheets; comfort with data and reporting
• Background in apparel or consumer retail

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Retail Apparel and Fashion

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