Operations and Logistics Coordinator

Legrand AV, Inc.; Fremont (CA); On-site; USD 43,000 - 45,000; Full time

Job summary

Legrand in Fremont, CA is seeking an Operations and Logistics Coordinator to support the Power & Thermal Management Team. Under the Value Stream Manager, you will liaise between sales, accounting, and operations to ensure smooth order fulfillment and timely information flow.

You will handle order details, CRM management, scheduling deliveries, resolving issues, and maintaining SOPs. The role emphasizes data entry, reporting, and adherence to company policies while delivering reliable customer

Qualifications

• 2+ years in coordination, sales support, or operations roles.
• Strong understanding of CRM systems and ERP software.
• Excellent organizational, multitasking, and time-management skills.
• Strong written and verbal communication abilities.
• Proficiency in Microsoft Office Suite or Google Workspace.

Responsibilities

• Liaise between sales, accounting, and operations to ensure seamless fulfillment of orders.
• Assist the sales team with sales order details, customer follow-ups, and CRM management.
• Schedule deliveries with sales to meet customer requirements.
• Resolve order issues and maintain SOPs and documentation.
• Support budgeting, invoicing, and reporting related to fulfillment.

Skills

CRM systems

ERP software

Microsoft Office / Google Workspace

Communication

Organization & multitasking

Education

High School Diploma or equivalent

Tools

SAP ERP

CRM software

ERP systems

Job description

Legrand has an exciting opportunity for an Operations and Logistics Coordinator to join the Power & Thermal Management Team in Fremont, CA. Under the direction of the Value Stream Manager, the Operations and Logistics Coordinator will provide outstanding service and support by addressing inquiries and supplying information to the sales, accounting, and operations teams. This role involves a range of administrative tasks and data entry responsibilities. The coordinator is responsible for completing all assigned duties promptly, efficiently, and in line with established departmental and company policies, procedures, and objectives. As a member of the Legrand team, the Operations and Logistics Coordinator is expected to foster a positive attitude, demonstrate initiative, maintain professionalism, exhibit personal accountability, uphold integrity, and exercise confidentiality.

• Liaise between sales, accounting, and operations to ensure seamless fulfillment of orders.
• Assist the sales team with sales order details, customer follow-ups, and CRM management.
• Work with sales to schedule deliveries that align with customer requirements/needs.
• Assist in resolving order issues.
• Maintain and improve standard operating procedures and documentation.
• Complete administration and reporting as needed to support fulfillment status and support S&OP processes.
• Manage freight forwarders as needed (include export compliance).
• Request quotes from freight forwarders as requested.
• Send shipping requests to the warehouse.
• Issue shipping labels and packing slips to the warehouse.
• Manage EU stocking to agreed-to levels.
• Follow required VAT/export compliance requirements.
• Support budget tracking and invoice processing.

• High School Diploma or equivalent required.
• 2+ years of experience in coordination, sales support, or operations roles.
• Strong understanding of CRM systems and ERP software.
• Excellent organizational, multitasking, and time-management skills.
• Strong written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) or Google Workspace.

Preferred Skills

• Familiarity with inventory or logistics platforms.
• Experience with SAP ERP systems.
• Analytical mindset with proven problem-solving skills.
• Demonstrates motivation, adaptability, and receptiveness to feedback.
• Excellent oral and written communication skills.
• Self-motivated and committed to achieving high-quality results.
• Detail-oriented, organized, and focused on assigned tasks.
• Ability to work effectively as part of a team.

Salary Range: $31.00-$33.00/hourly

Legrand is the global specialist in electrical and digital building infrastructures. Its comprehensive offering of solutions for residential, commercial, and datacenter markets makes it a benchmark for customers worldwide.

Trusted by the world's largest hyperscalers, Legrand's Power & Thermal Management division helps operators manage the critical infrastructure that powers modern data centers. Through a portfolio of best-in-class brands spanning power, cooling, connectivity, management, and supporting infrastructure, we enable customers to deploy, operate, and scale high-density environments. Combining deep domain expertise with a customizable design approach and dedicated support services, we help customers build and operate resilient infrastructure that meets current performance requirements while adapting to future demands. Power & Thermal Management industry-leading brands include Approved Networks, Raritan, Server Technology, Starline, Ortronics, Kratos Industries, and ZPE Systems.

Legrand, North & Central America offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company's incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network. For more information, visit legrand.us.