Operations and Financial Planning Specialist

Ameriprise Financial; Allentown (Lehigh County); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

SIMPLE IRA Retirement Plan

Job summary

Ameriprise Financial in Allentown, PA is seeking an Operations and Financial Planning Specialist to support client service, portfolio management, financial planning, and daily operations. The role requires 3+ years in financial services and a keen eye for detail.

You will work onsite with advisors to prepare proposals, manage workflows, and deliver clear client presentations. Proficiency in MS Office and Salesforce CRM is expected.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Minimum of 3 years in the financial services industry.
• Experience in a financial advisory, wealth management, investment management, retirement planning, or brokerage environment.
• Working knowledge of investment products, portfolio construction, and client service processes.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities with excellent attention to detail.
• Proficiency with Microsoft Office and Salesforce CRM.

Responsibilities

• Investment & Portfolio Support: prepare preliminary portfolio recommendations and solutions.
• Financial Planning Support: create reports and analyses for client meetings.
• Client Service & Relationship Management: maintain proactive communication and resolve service requests.
• Reporting & Presentation: generate portfolio summaries and investment analyses.
• Team & Operational Support: collaborate with advisors and paraplanners to improve efficiency and compliance.

Skills

Organizational skills

Communication

Problem-solving

Attention to detail

Multitasking

Team collaboration

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Microsoft Teams

Salesforce CRM

Job description

At Ameriprise Financial, we’re not just in the business of helping clients with their financial goals – we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you’re motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.This position is with an Ameriprise Financial Franchise owner.Job DescriptionPosition OverviewWe are seeking an experienced Operations and Financial Planning Specialist to join our growing financial advisory practice. This in-office position plays a key role in supporting client service, portfolio management, financial planning, and day-to-day business operations. The ideal candidate will have experience within the financial services industry, a strong attention to detail, and a passion for delivering exceptional support to both clients and advisors.Key ResponsibilitiesInvestment & Portfolio SupportPrepare preliminary portfolio recommendations and investment solutions for advisor review.Research and develop portfolio and product recommendations aligned with clients' goals, risk tolerance, and time horizon.Support portfolio implementation activities, including account maintenance and trading-related functions.Assist advisors in preparing investment proposals and client presentations.Financial Planning SupportHelp develop financial planning recommendations and deliverables.Create reports, analyses, and supporting documentation for client meetings.Ensure planning and investment recommendations are properly documented and maintained.Coordinate follow-up activities resulting from financial planning discussions and client reviews.Client Service & Relationship ManagementMaintain proactive communication with clients throughout the financial planning and investment management process.Assist in resolving client service requests and issues in a timely, professional manner.Gather, review, and update client information to ensure all account records remain accurate and current.Prepare meeting materials, reports, and documentation for client review meetings.Participate in client meetings as needed to provide operational, planning, or investment-related support.Reporting & Presentation PreparationCreate professional charts, graphs, tables, and presentation materials for client meetings.Generate portfolio summaries, performance reports, and investment analyses.Maintain accurate data and documentation within the firm's CRM and financial planning systems.Assist in developing client presentations utilizing Microsoft Office applications.Team & Operational SupportCollaborate closely with advisors, associate advisors, and paraplanners to support daily business operations.Identify opportunities to improve operational efficiency and help maintain compliance with firm policies and procedures.Manage administrative and operational tasks related to client accounts.Perform additional duties and responsibilities as assigned.Required QualificationsBachelor's degree or equivalent professional experience.Minimum of 3 years of experience in the financial services industry.Experience in a financial advisory, wealth management, investment management, retirement planning, or brokerage environment.Working knowledge of investment products, portfolio construction, and client service processes.Strong organizational, communication, and problem-solving skills.Ability to manage multiple priorities while maintaining exceptional attention to detail.Proficiency with:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookMicrosoft TeamsSalesforce CRMThis is an onsite position, must be able to commute to Allentown, Pennsylvania.Preferred QualificationsThe following licenses and registrations are highly valued but not required:FINRA Series 7Series 63 and/or Series 66Series 65Life, Accident & Health Insurance LicenseVariable Contracts LicenseBenefitsWe offer a competitive benefits package, including:Health InsuranceDental InsuranceVision InsurancePaid Time Off (PTO)SIMPLE IRA Retirement PlanFull-Time/Part-TimeFull timeAmeriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.