Operations and Financial Planning Specialist

Ameriprise Financial Services, LLC; Allentown (Lehigh County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

SIMPLE IRA Retirement Plan

Full-Time/Part-Time

Full time

Job summary

Ameriprise Financial Services, LLC in Allentown, PA seeks an experienced Operations and Financial Planning Specialist to support client service, portfolio management, and day-to-day office operations. This in-office role partners with advisors to produce financial planning deliverables and investment proposals.

The ideal candidate has 3+ years in financial services, strong attention to detail, and proficient use of MS Office and Salesforce CRM to maintain client data and reporting.

Qualifications

• Bachelor's degree or equivalent professional experience.
• Minimum of 3 years of experience in the financial services industry.
• Experience in a financial advisory, wealth management, investment management, retirement planning, or brokerage environment.
• Strong organizational, communication, and problem-solving skills.
• Proficiency with: Microsoft Excel and Salesforce CRM.

Responsibilities

• Support client service, portfolio management, and day-to-day operations.
• Prepare investment proposals, reports, and client meeting materials.
• Assist advisors with financial planning deliverables and documentation.
• Maintain accurate client records in the CRM and planning systems.
• Collaborate with advisors and paraplanners to enhance efficiency and compliance.

Skills

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Microsoft Teams

Salesforce CRM

Attention to detail

Communication skills

Organizational skills

Education

Bachelor's degree or equivalent professional experience

Tools

Salesforce CRM

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Microsoft Teams

Job description

At Ameriprise Financial, we’re not just in the business of helping clients with their financial goals – we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you’re motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.

This position is with an Ameriprise Financial Franchise owner.

Job Description

Position Overview

We are seeking an experienced Operations and Financial Planning Specialist to join our growing financial advisory practice. This in-office position plays a key role in supporting client service, portfolio management, financial planning, and day-to-day business operations. The ideal candidate will have experience within the financial services industry, a strong attention to detail, and a passion for delivering exceptional support to both clients and advisors.

Key Responsibilities

Investment & Portfolio Support

• Prepare preliminary portfolio recommendations and investment solutions for advisor review.
• Research and develop portfolio and product recommendations aligned with clients' goals, risk tolerance, and time horizon.
• Support portfolio implementation activities, including account maintenance and trading-related functions.
• Assist advisors in preparing investment proposals and client presentations.

Financial Planning Support

• Help develop financial planning recommendations and deliverables.
• Create reports, analyses, and supporting documentation for client meetings.
• Ensure planning and investment recommendations are properly documented and maintained.
• Coordinate follow-up activities resulting from financial planning discussions and client reviews.

Client Service & Relationship Management

• Maintain proactive communication with clients throughout the financial planning and investment management process.
• Assist in resolving client service requests and issues in a timely, professional manner.
• Gather, review, and update client information to ensure all account records remain accurate and current.
• Prepare meeting materials, reports, and documentation for client review meetings.
• Participate in client meetings as needed to provide operational, planning, or investment-related support.

Reporting & Presentation Preparation

• Create professional charts, graphs, tables, and presentation materials for client meetings.
• Generate portfolio summaries, performance reports, and investment analyses.
• Maintain accurate data and documentation within the firm's CRM and financial planning systems.
• Assist in developing client presentations utilizing Microsoft Office applications.

Team & Operational Support

• Collaborate closely with advisors, associate advisors, and paraplanners to support daily business operations.
• Identify opportunities to improve operational efficiency and help maintain compliance with firm policies and procedures.
• Manage administrative and operational tasks related to client accounts.

Required Qualifications

• Perform additional duties and responsibilities as assigned.
• Bachelor's degree or equivalent professional experience.
• Minimum of 3 years of experience in the financial services industry.
• Experience in a financial advisory, wealth management, investment management, retirement planning, or brokerage environment.
• Working knowledge of investment products, portfolio construction, and client service processes.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities while maintaining exceptional attention to detail.
• Proficiency with:Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft Teams
• Salesforce CRM
• This is an onsite position, must be able to commute to Allentown, Pennsylvania.

Preferred Qualifications

The following licenses and registrations are highly valued but not required:

• FINRA Series 7
• Series 63 and/or Series 66
• Series 65
• Life, Accident & Health Insurance License
• Variable Contracts License

Benefits

We offer a competitive benefits package, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off (PTO)
• SIMPLE IRA Retirement Plan
• Full-Time/Part-Time
• Full time

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.