Operations and Administration Manager

Center for Community Alternatives; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

A non-profit organization dedicated to supporting those affected by incarceration is seeking an Operations and Administration Manager. This role involves managing facility operations, ensuring safety, and overseeing daily administrative tasks at the Youth Action Center. Candidates should have a strong background in facility management and experience working with youth.

Benefits

12 paid holidays per year

20 days earned time off

7 days of paid sick time

100% paid family leave

3% retirement contribution

Public Service Loan Forgiveness Program

Qualifications

• Bachelor's degree preferred.
• Minimum of 3 years' experience in facility management.
• Experience working directly with youth strongly preferred.

Responsibilities

• Manage front desk operations and maintain intern schedules.
• Oversee safety procedures and facility checks.
• Maintain Youth Center calendar and operations manual.

Skills

Facility management

Operations management

Data collection

Communication

Graphic design

Education

Bachelor’s degree in nonprofit administration or related field

Job description

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About TheOrganization

About TheOrganization

Centerfor Community Alternatives (CCA) supports and builds power with peopleacross New York State who have been affected by mass incarceration,criminalization and community disinvestment. Through a statewide network of directservices, advocacy and organizing, and by supporting the leadership ofdirectly-impacted people, we advance civil and human rights for all NewYorkers. CCA works to build a world where everyone has what they need tothrive.

WhyJoin the Team?

At CCA,we are committed to fair transparent pay, and we strive to provide competitivemarket-informed compensation. The successful candidate's salary is determinedby the combination of knowledge, skills, competencies, experience, andgeography. Our goal is to continue to make CCA one of the mostdesirable nonprofit places at which to work, and in part, recognize theimportance of work-life balance.

The mission of CCA’s Youth Services is to deepen the connections between young people and their communities through transformative justice services and creative youth spaces.

CCA’s Youth Services Department is seeking a qualified administrative professional to oversee the facility operations and administration of CCA’s Seeds to Roots Youth Action Center located in Brownsville, Brooklyn. This position is fully in person at the center Monday through Fridays 10 – 6pm.

Job Duties And Responsibilities

• Manage front desk operations including working shifts at the front desk and maintaining a schedule of intern and staff coverage; train staff and interns on front desk roles including answering phones, checking in participants
• Develop and oversee all safety procedures at the youth center including leading fire and other safety drills; ensuring staff are up to date on protocols; performing hourly facility safety checks including restrooms, hallways and outdoors; and staying in contact with HR to update protocols as necessary; ensuring all fire alarms and safety equipment are checked regularly
• Develop and update the Youth Center Operations Manual to reflect current center protocols and share updates with staff during regular staff meetings; provide trainings as necessary to ensure staff will adhere to all operational protocols
• Oversee the operation and upkeep of all equipment at the youth center including printers, A/V equipment, phones and computers; provide staff with support in collaboration with CCA’s admin/tech staff and IT consulting service and ensure staff are familiar with how to operate equipment
• Manages the Youth Center Calendar and ensures it reflects all programming, room reservations and equipment needs to ensure the smooth operations of all programs
• Oversee all building maintenance issues including spearheading all communication with building maintenance; supervise Facility Maintenance staff and ensure facilities are always clean and in good working order.
• Ensure the space is welcoming, clean and well-organized at all times. In collaboration with managers, staff and youth, maintain cleanliness and organization of all program spaces, common areas and offices and ensure all front desk interns and staff welcome youth, parents and community members into the space.
• Maintain an updated inventory list; complete inventory with support from Facility Maintenance Specialists and front desk interns on a consistent basis; ensure the youth center is always fully stocked with necessary supplies.
• Complete PO’s and coordinate ordering of all needed equipment and supplies; support staff by filling out PO’s and getting requisite signatures depending upon the PO level
• Order meals and snacks for participants attending programming and order catering in advance of special events
• Support youth stipend payment process to ensure timely and accurate payment to youth
• Support with administrative tasks as required by programs and special projects with partner organizations including managing back up documentation, tracking milestones, maintaining communication with partners and subcontractors and submitting required paperwork and reports.
• Tracks all data related to the youth center including daily/weekly attendance as well as special event attendance and contact information for all individuals who visit the space
• Assist with reviewing and tracking program reports to ensure compliance with funder requirements and track reporting to ensure timely submission across departments
• Draft monthly reports on youth center operations to share with program leadership with attendance data, accomplishments and any recommendations for improvement of administrative and operational functions
• Support the development of a monthly Youth Center Newsletter, flyers, youth-led social media and other communication projects to enhance internal and external communication of youth center opportunities, especially within the Brownsville community
• Support with program delivery and special events including set up, assisting with facilitation, break down and addressing logistical issues as they arise
• Complete additional tasks as necessary to ensure the efficient functioning of all Youth Service programs
  
  

Qualifications & Requirements

• Bachelor’s degree in nonprofit administration, business, youth development, social work or other related degree preferred
• Minimum of 3 years’ experience in facility management, operations and administration required
• Experience working directly with youth in an educational or afterschool setting strongly preferred
• Experience with data collection, reporting, contract management and program quality assurance processes is a plus
• Communications and graphic design skills a plus
  
  

ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME.

• 12 paid holidays per year
• 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment.
• Time off is earned starting on your first day.
• 7 days of paid sick time
• 100% paid family leave
• 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment
• Public Service Loan Forgiveness (PSLF) Program
  
  

CCA Website: HERE

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Public Policy Offices

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