Operations Analytics Intern - Process Improvement

Textron Aviation; Wichita (KS); On-site; USD 36,000 - 48,000; Full time

Job summary

Textron Aviation in Wichita, KS is offering a 2027 Internship - Business Operations Analyst - Quality to support the Service Center network and ongoing continuous improvement initiatives across 18 centers and 40 mobile locations.

The role emphasizes data analysis, SOP creation, time studies, SAP data work, and collaboration with Warranty, Product Support, Engineering, and Parts. Summer interns work onsite for 10 weeks, 40 hours per week.

Qualifications

• Pursuing Bachelor's degree in Aviation or related field.
• Excellent verbal and written communication skills.
• Private Pilot’s license, A&P license, or aerospace experience desirable.
• Technical knowledge of aircraft is beneficial.
• Professional and diplomatic demeanor.
• Able to quickly grasp new concepts when faced with unfamiliar tasks.

Responsibilities

• Support the Service Center Network with continuous improvement projects.
• Follow procedures for database management, sales projects, and market studies.
• Analyze labor, time studies, and network communication efforts to align with Textron policy.
• Interface with Warranty, Product Support, Engineering, Parts and Programs.
• Work on business cases, SOP creation, time studies on aircraft, labor analysis, SAP data, and financial analysis.
• Develop tools or solutions for continuous improvement and efficiencies.
• Create templates for ongoing improvements in efficiency and standard work.

Skills

Verbal communication

Written communication

Professional demeanor

Diplomatic demeanor

Quick learner

Private Pilot’s license or A&P license

Aerospace knowledge

Education

Pursuing Bachelor's degree in Aviation or related field

Job description

Textron Aviation in Wichita, KS is offering a 2027 Internship - Business Operations Analyst - Quality to support the Service Center network and ongoing continuous improvement initiatives across 18 centers and 40 mobile locations.

The role emphasizes data analysis, SOP creation, time studies, SAP data work, and collaboration with Warranty, Product Support, Engineering, and Parts. Summer interns work onsite for 10 weeks, 40 hours per week.