2027 Internship - Business Operations Analyst - Quality

Textron Aviation; Wichita (KS); On-site; USD 36,000 - 48,000; Full time

Job summary

Textron Aviation in Wichita, KS is offering a 2027 Internship - Business Operations Analyst - Quality to support the Service Center network and ongoing continuous improvement initiatives across 18 centers and 40 mobile locations.

The role emphasizes data analysis, SOP creation, time studies, SAP data work, and collaboration with Warranty, Product Support, Engineering, and Parts. Summer interns work onsite for 10 weeks, 40 hours per week.

Qualifications

• Pursuing Bachelor's degree in Aviation or related field.
• Excellent verbal and written communication skills.
• Private Pilot’s license, A&P license, or aerospace experience desirable.
• Technical knowledge of aircraft is beneficial.
• Professional and diplomatic demeanor.
• Able to quickly grasp new concepts when faced with unfamiliar tasks.

Responsibilities

• Support the Service Center Network with continuous improvement projects.
• Follow procedures for database management, sales projects, and market studies.
• Analyze labor, time studies, and network communication efforts to align with Textron policy.
• Interface with Warranty, Product Support, Engineering, Parts and Programs.
• Work on business cases, SOP creation, time studies on aircraft, labor analysis, SAP data, and financial analysis.
• Develop tools or solutions for continuous improvement and efficiencies.
• Create templates for ongoing improvements in efficiency and standard work.

Skills

Verbal communication

Written communication

Professional demeanor

Diplomatic demeanor

Quick learner

Private Pilot’s license or A&P license

Aerospace knowledge

Education

Pursuing Bachelor's degree in Aviation or related field

Job description

2027 Internship - Business Operations Analyst - Quality

Description

JOB SUMMARY:

Assist the Business Operations team with Service Center initiatives. Business Operations provides ongoing support to a growing network of 18 Service Centers and over 40 mobile Service locations.

JOB RESPONSIBILITIES:

• Support the Service Center Network with ongoing and new continuous improvement projects
• Follow established procedures for database management, sales projects, and market share studies
• Analyze labor and time studies and network communication efforts to develop consistency with the Textron Aviation policy and responsibility, maintenance of customer goodwill, and continued profitability
• Interface with multiple Textron Aviation departments (including Warranty, Product Support, Engineering, Parts and Programs) to ensure all Service Centers meet their goals.
• Work projects potentially including business cases, Standard Operating Procedure creation, time study reviews on aircraft, labor analysis, SAP data creation, data modeling, and financial analysis of future sites
• Develop and/or recommend new technological tools or solutions for continuous improvement and efficiencies throughout the service center network.
• Develop templates, where appropriate, for ongoing improvements in efficiency, standard work, continuous improvement, process consistency, etc.

EDUCATION / EXPERIENCE:

• Pursuing Bachelor’s degree in Aviation, Business Management, Marketing, Sales, or other related field

QUALIFICATIONS:

• Excellent verbal and written communication skills
• Private Pilot’s license, A&P license, or previous aerospace experience are desirable
• Technical knowledge of aircraft is beneficial
• Professional and diplomatic demeanor
• Quickly grasps new concepts when faced with unfamiliar tasks

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Textron Aviation Inc. must comply with U.S. export control laws and regulations. If a position requires access to sensitive information controlled under these laws and regulations, a successful applicant must be eligible to meet any requirements to access controlled information.

Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship.

Summer internships are 40 hours per week typically from late-May to early-August lasting 10 weeks.

Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager.

Recruiting Timeline

Applications for this position will be accepted through October 31, 2026.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.

Recruiting Company:

Textron Aviation

Primary Location:

US-Kansas-Wichita

Job Function:

Business Development

Schedule:

Full-time

Job Level:

Individual Contributor

Job Type:

Internship / Co-Op

Shift:

First Shift

Job Posting:

09/01/2026, 12:00:00 AM

Job Number:

343334