Operations Analyst - Wealth Portfolios

LPL Financial LLC; Charlotte, Fort Mill (NC, SC); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

401K matching

Health benefits

Employee stock options

Paid time off

Job summary

LPL Financial LLC is seeking an Associate Analyst for Overlay Service to provide essential operational support across GWP, MWP, OMP, PWP, and SMA. You will liaise between Overlay Service and Overlay Operations, ensuring advisor requests are accurate and processed within SLAs.

You will also contribute to quality control, process improvements, and resolving complex inquiries in coordination with multiple operations teams.

Qualifications

• 2+ years of operations experience, preferably in financial services.
• Experience with MS Office, Beta, Siebel, ClientWorks, and Move Money Tool is required.
• Strong written and verbal communication skills with excellent customer service.
• Strong problem-solving and analytical skills with keen attention to detail.
• Ability to work independently, within a group, and across departments in a fast-paced, deadline-driven environment.

Responsibilities

• Provide critical operational support for Overlay Service products (GWP, MWP, OMP, PWP, SMA).
• Maintain up-to-date knowledge of Overlay Service products (GWP, MWP, OMP, PWP, SMA).
• Accurately process requests across multiple platforms.
• Act as a liaison between Overlay Service and Overlay Operations.
• Support internal business partners with Overlay Service products.
• Ensure advisor-driven requests are in good order and processed within SLA.
• Ensure compliance with regulatory requirements and adapt to changes.
• Support QC processes to ensure daily tasks are completed correctly.
• Assist with implementing new processes and procedures.
• Assist with inquiry resolution through research and coordination.
• Review processes to increase efficiency and reduce risk.
• Maintain policy and procedure documents as changes arise.
• Serve as SME in at least one Overlay product area while maintaining knowledge of others.
• Collaborate with partners to support system enhancements and testing.

Skills

Communication skills

Analytical skills

Attention to detail

Teamwork and independence

Customer service

Tools

MS Office

Beta

Siebel

ClientWorks

Move Money Tool

Job description

LPL Financial LLC is seeking an Associate Analyst for Overlay Service to provide essential operational support across GWP, MWP, OMP, PWP, and SMA. You will liaise between Overlay Service and Overlay Operations, ensuring advisor requests are accurate and processed within SLAs.

You will also contribute to quality control, process improvements, and resolving complex inquiries in coordination with multiple operations teams.