Operations Analyst - Traditional Income

Sei-Investments; Oaks (PA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Parental leave

Education assistance

Job summary

SEI Wealth Platform in US Operations seeks an Income Analyst to process income events for Mutual Funds and Traditional Assets. You will review client data, enter transactions in multiple systems, set up securities, and handle client inquiries with confidentiality and professionalism.

You will also participate in special projects, research root causes, and implement solutions while meeting time-sensitive delivery schedules and adhering to SEI procedures and controls.

Qualifications

• Undergraduate degree or equivalent work experience required.
• Knowledge of Microsoft Office products including Word, Excel, Access and Outlook.
• Strong written and verbal communication skills.
• Detail oriented and able to coordinate multiple duties concurrently.

Responsibilities

• Process and/or service activities specific to team function.
• Review, analyze, and enter client information and transactions into multiple systems.
• Set up securities and general account level maintenance, with some client contact.
• Respond to client inquiries in a timely, accurate and professional manner.
• Work on special projects and perform root-cause analysis to implement solutions.
• Maintain confidentiality, quality and privacy, and ensure adherence to procedures and controls.
• Reconcile suspense accounts and ensure timely delivery aligned with OLA targets.
• Provide coverage and support across SWP US Operations Services as needed.

Skills

Effective communication

Multitasking

Customer service

Attention to detail

Team collaboration

Education

Undergraduate degree or equivalent

Tools

Microsoft Office

Excel

Outlook

Job description

As a member of the SEI Wealth Platform, US Operations, the Income Analyst role requires a self-motivated, goal-oriented individual to work in a team environment, manage multiple tasks in a time sensitive delivery schedule. The Income team is proactively researches, interprets, notifies and processes events for Mutual Fund and Traditional Assets. They are responsible for processing Income events on the SEI’s Wealth Platform with a team of analysts.What you will do:Basic processing and/or service activities specific to team functionReviewing, analyzing, and entering client information and transactions into multiple systemsSetting up securities, general account level maintenance, and some level of client contact.Respond to client inquiries in a timely, accurate and professional manner.Working on special projects as needed.Perform research & analysis of root cause conditions.Implement solutions as assigned.Interact effectively with multiple operational processing teams.Maintaining the highest level of confidentiality, quality and privacy.Manage a time-sensitive delivery schedule.Participate in developing, maintaining and ensuring the associated Procedures and Controls around Income processing are carried out according to policies in order to satisfy all audits and minimize any and all risk.Accountable for working towards agreed OLA’s to ensure delivery of services to the client in an accurate and timely manner.Reconcile and clear suspense accounts and reconciliation breaks.Proactively research, interpret, notify and process income events for Mutual FundsProactively research, interpret, notify and process income events for Traditional AssetsProvide coverage and support to various team members and may be called upon to assist with related activities within SWP US Operations ServicesPreparing and processing error-free transactions accurately and in a timely manner, according to instructions and according to SEI procedureOther duties as assignedWhat we need from you:Undergraduate degree and/or equivalent work experience required.Knowledge of Microsoft Office products including Word, Excel, Access and Outlook.What we would like from you:The ability to demonstrate effective communication skills to clients, service partners, and internal teams both in written and verbal communication.Effectively coordinate, manage and complete multiple duties and assignments concurrently and within acceptable timelinesProvide excellent customer service to both our internal and external clients and service partners, responding timely and professionally to client inquiries as well as handle problemsMust be able and willing to work effectively independently, as well as in a team, in an open floor environmentMust be detail orientedSomeone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun. Please see our website for more information. https://www.seic.com/For this position, SEI is not hiring individuals who require sponsorship for employment or continued employment now or anytime in the future.SEI’s competitive advantage:To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about.Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 16 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more.We are a technology and asset management company delivering on our promise of building brave futures (SM)—for our clients, our communities, and ourselves. Come build your brave future at SEI.The position title reflected in this job description is aligned with SEI's current internal job architecture. As part of SEI's role and career framework, internal job titles may not directly correspond to external market titles and may differ from titles previously assigned during an employee's tenure or at the time of hire.SEI is an Equal Opportunity Employer and so much more…After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we’re (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.SEI is an equal opportunity / affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.AI Acceptable Use in the application and interview process:SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals’ personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines .