Operations Analyst- Portfolio Reconciliation, Family Office Services

SEI Investments Company; Denver (CO); Hybrid; USD 49,000 - 55,000; Full time

Job summary

An established industry player is on the lookout for an Operations Analyst to join their Family Office Services team. This exciting position focuses on client account reconciliation, ensuring accuracy and meeting client expectations through effective communication and problem-solving. The role offers a unique opportunity to work closely with clients and internal teams, utilizing proprietary software to manage complex financial data. If you are detail-oriented, possess strong analytical skills, and thrive in a collaborative environment, this is the perfect opportunity to advance your career in a supportive and dynamic atmosphere.

Qualifications

• Intermediate skills in Microsoft Excel are essential for this role.
• Understanding of accounting principles and investment terminology is required.

Responsibilities

• Complete daily and monthly client account reconciliation services.
• Communicate with internal and client teams to resolve issues.

Skills

Microsoft Excel

Accounting Principles

Investment Terminology

Customer Service Skills

Communication Skills

Education

BA/BS in Accounting

BA/BS in Finance

BA/BS in Economics

BA/BS in Mathematics

Equivalent Work Experience

Tools

Proprietary Software Technology

Job description

SEI is seeking an Operations Analyst for our Family Office Services Portfolio Reconciliation team. Our primary goal is to ensure client retention through consolidated reporting and reconciliation of transactions against custodial statements of record for accounts containing financial securities. This position may be eligible to be performed in a hybrid fashion.

What you will do:

1. Complete various types of daily and monthly client account reconciliation services, across custodial and alternative investment accounts, using proprietary software technology, to ensure that data is accurate, and client service expectations are met.

2. Work closely with the Implementation and Global Access teams to understand the client’s portfolio and fund structure, as well as to ensure all required deliverables are complete.

3. Troubleshoot complex exceptions, complete new account setup and rebuild, provide data management for alternative assets, and review client reporting, to validate accuracy.

4. Collect and maintain security pricing details, in various formats from third party vendors, as well as broker quotes.

5. Manage the documentation of processes and procedures relating to individual client needs.

6. Communicate with appropriate internal teams or client teams to resolve open issues and questions, reaching out to internal technology support and vendor support, when needed, to resolve any production issues, or system support queries.

What we need from you:

1. BA/BS in Accounting, Finance, Economics, Mathematics, or equivalent work experience. Intermediate skills in Microsoft Excel.

2. A fundamental understanding of accounting principles and investment terminology.

What we would like from you:

1. The self-motivation, organization and drive to complete multiple client deliverables in a timely manner, without sacrificing excellence or quality.

2. Strong written and verbal communication skills as you primarily support your clients through email and/or phone calls.

3. Strong customer service skills, to support daily communication with your clients, and other service providers.

4. Internship experience preferred.

5. Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun.

SEI will be accepting applications for this job on an ongoing basis and there is no deadline to apply.

Salary:

The base rate for this role is expected to range from $49,250-$55,000, based upon a 37-½ hour work week. Eligible for overtime pay for hours worked above 40/week; pre-approval from manager required for overtime.

Unit Overview:

SEI Family Office Services (FOS) is a division of SEI focused on delivering technology and technology-enabled services to family offices, including seven of the top 15 wealthiest American families and financial institutions serving ultra-high-net-worth families. The Family Office Services division is part of SEI’s Global Wealth Management Services business, comprised of market-leading, innovative solutions designed to support the future growth of investment and wealth