Operations Analyst - Manhattan, Cancer Center

NYU Langone Health; New York (NY); On-site; USD 70,000 - 81,000; Full time

Job summary

NYU Langone Health in New York, NY is seeking an Operations Analyst to join the Perlmutter Cancer Center Analytics Team. You will plan, organize, and execute operational analyses, data collection, and reporting to support decision making across hospital operations.

The role involves querying and visualizing data from Epic/EDW, building dashboards with Tableau, and delivering insights to improve patient care, efficiency, and performance metrics.

Qualifications

• Bachelor's degree in business or health-related field
• Strong SQL, Python, R or similar
• Experience with Tableau and Excel
• Ability to interpret complex analytics and present insights
• Ability to work independently and in teams
• Strong data integrity and accuracy

Responsibilities

• Prepare operations reports on patient volumes, targets, and Beacon usage.
• Query, analyze, and visualize data to support operations and quality metrics.
• Update RVUs and MD utilization; provide analytical summaries.
• Develop ad hoc analyses using SQL or Python and Tableau.
• Collaborate with clinicians and operations leaders to build dashboards.
• Present data visually via dashboards and reports; inform decisions.

Skills

Analytical thinking

Data visualization

Statistical knowledge

Ownership

Education

Bachelor's degree in Business or Health-Related field

Master's degree (preferred)

Tools

Tableau

SQL

Python

R

Excel

EDW

Job description

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. For the fourth consecutive year, Vizient Inc. ranked NYU Langone No. 1 for quality care in the nation and U.S. News & World Report recently placed 12 of its clinical specialties among the top 10 in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health. For more information, go to NYU Langone Health, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.

Position Summary

We have an exciting opportunity to join our team as a Operations Analyst - Manhattan, Cancer Center. In this role, the successful candidate Assists the Perlmutter Cancer Center (PCC) Analytics Team by planning, organizing, and executing operational analyses and decision support activities, including recording, analyzing, and reporting operations-related information. This position performs in-depth analysis of workflows, data collection, and report details.

Job Responsibilities

1. Prepares operations-related reports including but not limited to patient volumes, volume targets, telephone utilization, and Beacon reports. Proposes suggestions and solutions to manager.
2. Responsible for identifying, querying, analyzing, and visualizing data through reports and presentations, to support operations, quality and performance metrics
3. Assists in updating RVUs, MD utilization, and various other ad hoc operational analyses.Provides written analytical insight and summaries as needed.
4. Assists with data manipulation/loads using SQL or Python, and Tableau for volume, clinical analyses, operational analyses, patient registries, and other ad hoc data analyses. Provides automated solutions to enhance efficiency where applicable.
5. Queries and analyzes data from various hospital systems, including the electronic medical record system (Epic), enterprise data warehouse (EDW), and more, to gather meaningful insights and produce actionable reports for hospital operations
6. Collaborates with clinical and operations leaders in the development of ad hoc analyses to assist with decision making. This includes supporting the implementation of scorecards/dashboards for individual departments as necessary.
7. Execute complex analytics to inform quality, safety, patient experience, and operations decisions
8. Appropriately plan and scope analyses, using quantitative and qualitative skills, finding and querying complex data, and sharing data and results in a digestible and visually appealing manner
9. Interprets monthly operational results identifying trends, patterns and opportunities for improvement.
10. Presents data through the building of dashboards and reports using business intelligence tools such as Tableau (preferred)
11. Transforms/interprets operations reports and requirements into actionable insights for hospital operations.
12. Keep abreast of new developments, techniques and methods regarding technical solutions in supporting the different reports and systems.
13. Other duties as assigned.

Minimum Qualifications

• To qualify you must have a Bachelor's Degree in a Business or Health-Related field
• Demonstrate skill in analytics, data visualization, Tableau, Microsoft Excel, and RDBMS
• Strong knowledge of SQL, R, or Python
• Strong quantitative aptitude, desire to learn new skills and information, and ability to interpret complex analytic quantitative information
• Must be able to take ownership of projects and work both independently and as a team member
• Demonstrated organizational skills, self-motivation, flexibility, and the ability to thrive in a fast-paced, energetic, highly creative, entrepreneurial environment
• Possess time management skills and have the ability to coordinate and manage multiple priorities in a changing environment with minimal supervision
• Strong conceptual and analytical abilities with the ability to identify issues and opportunities and be able to solve problems
• Strong attention to detail
• Ensure Data Integrity

Preferred Qualifications

• Master's Degree in business administration, public health, health care administration, or related field
• Four years of Operations related experience.

Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $70,481.60 - $80,560.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here