Analyst II - Enterprise Imaging

NYU Langone Health; New York (NY); On-site; USD 70,000 - 102,000; Full time

Job summary

NYU Langone Health is seeking an Analyst II - Enterprise Imaging to manage imaging modalities and software across healthcare service lines. The role involves working with vendors, project teams, and end users to tailor the system to organizational needs, build solutions, and support modality connectivity.

Strong communication and documenting procedures are essential. The Senior Enterprise PACS Analyst will lead QA, testing, and change management, participate in go-lives and upgrades, and ensure

Qualifications

• 2+ years of relevant experience and BA/BS degree or equivalent.

Responsibilities

• Demonstrate knowledge of Core Values and Service Standards in duties.
• Collaborate with Project Team, vendors, and end users to analyze and document operations.
• Troubleshoot issues and provide on-call support on a rotating basis.
• Ensure QA processes are followed including testing and change management.
• Lead maintenance, upgrades, and disaster recovery planning with vendors and staff.

Skills

Communication skills

Interpersonal skills

Detail orientation

Problem solving

Self-motivation

Education

BA/BS Degree or equivalent

Tools

Word, Excel, PowerPoint

Job description

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. For the fourth consecutive year, Vizient Inc. ranked NYU Langone No. 1 for quality care in the nation and U.S. News & World Report recently placed 12 of its clinical specialties among the top 10 in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

For more information, go to NYU Langone Health, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.

Position Summary:

We have an exciting opportunity to join our team as a Analyst II - Enterprise Imaging.

Position Summary:

We have an exciting opportunity to join our team as a Analyst Enterprise Imaging. The Enterprise Imaging Analyst is responsible for in-depth knowledge of imaging modalities and software across a variety of healthcare service lines. He/She conducts regular day-to-day communication, monitors and maintains applications, demonstrates a deep understanding of clinical operations, and works with vendors, Project Team(s), NYULMC Clinical Representatives/Subject Matter Experts, and end users to tailor the system to fit the organizations needs. The Enterprise Imaging Analyst routinely performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of Enterprise Imaging systems; is responsible for developing and documenting the internal procedures that will be used in conjunction with both Enterprise Imaging and Digital OR applications; and will design, build, test, install, and maintain those solutions. The Enterprise Imaging Analyst also supports modality connectivity to the network and applications. The Enterprise Imaging Analyst is expected to use critical thinking skills in providing systems solutions to meet business needs.

Job Responsibilities:

• Demonstrate knowledge of the organizations Core Values and incorporate them into the performance of duties.
• Demonstrate knowledge of the organizations Service Standards and incorporate them into the performance of duties.
• Work with Application Managers/Directors/etc. and the entire Project Team, to collect, analyze and document business operations and workflow.
• Complete all tasks in a timely manner with accurate documentation.
• Collaborate effectively with vendors using appropriate tools.
• Collaborate effectively with colleagues and across teams to achieve the completion of tasks.
• Troubleshoot problems and address questions from users, and provide on-call support on a rotating basis.
• Make recommendations, review and test changes, enhancements, and each new release as assigned.
• Ensure the test scripts have been created, reviewed, and updated to reflect proposed workflow solutions.
• Analyze data conversion needs.
• Support the training team by keeping trainers abreast of new functionality and system changes.
• Communicate effectively across all impacted teams associated with task assignments.
• Analyze new functionality in new releases to identify impact.
• Demonstrates an understanding of interface requirements and testing.
• Provide assigned on-site support during go-lives and system upgrades.
• Ensures all quality assurance processes are followed, including change management and testing efforts.
• Actively participate and contribute in meetings, including supporting meeting facilitation.
• Participate in disaster recovery measures.
• Work with providers/nurses/technologists and operational users to support their workflows and troubleshoot issues.
• Incorporate patient safety factors in clinical design.
• Act as an application lead, responsible for working with vendors, colleagues and users to ensure application is performing as needed, and planning and participating in and leading maintenance and upgrade activities. Must be available to assist colleagues in troubleshooting application issues requiring escalation as needed, especially during off-hours.
• Work with the Application Manager/Director in the assessment of projects for scoping and timelines.

The Senior Enterprise PACS Analyst possesses effective oral and written communication and follow-up skills, strong interpersonal relationship skills and strong desktop tool usage including Word, Excel, and PowerPoint. He/She is a self-motivated, detail-oriented, problem solver. Requires 2-5 years of relevant experience and BA/BS Degree or equivalent. Good implementation and/or support experience desired.

Minimum Qualifications:

To qualify you must have a Typically requires 2 or more years of experience and BA/BS degree or equivalent

Preferred Qualifications:

Dicom experience or Healthcare experience

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $70,481.60 - $101,932.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.