Operations Analyst Intern - Summer of 2027

Jewelers-Mutual-Group; Neenah (WI); Híbrido; USD 28.000 - 39.000; Jornada completa

Descripción de la vacante

Jewelers Mutual Group is seeking an Operations Analyst Intern in Neenah, WI, offering a hybrid full-time internship. You will analyze trends, identify bottlenecks, and help optimize processes to improve efficiency and customer satisfaction while supporting logistics projects.

You will gather and analyze shipping, claims, and carrier data, perform root cause analysis, and help document standard operating procedures. The role emphasizes teamwork and data-driven problem solving.

Formación

• Must be pursuing a Bachelor’s degree in information systems, business administration, supply chain management, or similar field with a graduation date between December 2027 and May 2029.
• Proficient using Microsoft Office products
• Strong communication skills
• Strong attention to detail

Responsabilidades

• Work with team to define and identify trends, bottlenecks, and areas of improvement
• Assist with developing solutions by preparing and evaluating alternative workflow solutions
• Cross-functional work with internal teams and customers to understand needs and align operations and business goals
• Assist in gathering, cleaning, and analyzing large datasets related to shipping, claims, and carrier performance
• Conduct root cause analysis of operational inefficiencies and propose data-driven solutions to streamline workflows
• Support the team on specific logistics projects
• Help create and update standard operating procedures and process documentation for our product.

Conocimientos

Communication

Attention to detail

Educación

Bachelor’s degree in information systems, business administration, supply chain management, or similar

Herramientas

Microsoft Office

Descripción del empleo

Job Details

Posting Details

• Posted on November 2, 2026

Locations

• Wisconsin
  Neenah, WI 54956, USA
• Hybrid
• Logistics
• Full-Time
• Requisition #: OPERA002667

Description

Summary

The Operations Analyst Intern will analyze trends and optimize the current processes, focusing on efficiency and cost reduction to increase customer satisfaction.

Why Jewelers Mutual:

Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation.

As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence.

We’re dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people.

Here, you’ll:

• Move fast and embrace change
• Always look for better ways
• Grow, thrive, and help shape what’s next

Join us and be part of a culture where you can make an impact while building your future.

What You’ll Do:

• Work with team to define and identify trends, bottlenecks, and areas of improvement
• Assist with developing solutions by preparing and evaluating alternative workflow solutions
• Cross-functional work with internal teams and customers to understand needs and align operations and business goals
• Assist in gathering, cleaning, and analyzing large datasets related to shipping, claims, and carrier performance
• Conduct root cause analysis of operational inefficiencies and propose data-driven solutions to streamline workflows
• Support the team on specific logistics projects
• Help create and update standard operating procedures and process documentation for our product.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You’ll Bring:

Minimum Qualifications

• Must be pursuing a Bachelor’s degree in information systems, business administration, supply chain management, or similar field with a graduation date between December 2027 and May 2029
• Proficient using Microsoft Office products
• Strong communication skills
• Strong attention to detail

What We Offer You:

• Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
• Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth.

Accessibility and Accommodations

We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting [e-mail].

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.