Operations Analyst Intern: Streamlining Contact Center Ops

Acima; Draper (UT); On-site; USD 20,664 - 27,552; Part time

Job summary

Acima is looking for an Operations Intern in Draper, Utah. The role involves researching and resolving claims of error while maintaining productivity. Candidates should have strong problem-solving skills and be proficient in Microsoft Suite. Responsibilities include data entry, account management, and collaboration across departments. Strong communication abilities are essential. This internship offers an opportunity to work in a dynamic team setting focused on operational excellence.

Qualifications

• Skilled investigator and problem solver who thinks outside the box.
• Superior knowledge of products, services, and systems.
• Ability to manage multiple projects and deadlines.

Responsibilities

• Research and resolve claims of error while maintaining high productivity.
• Perform various data entry duties and establish accounts.
• Collaborate with Operations departments and address login issues.

Skills

Investigation skills

Problem-solving

Customer service

Computer skills

Communication skills

Tools

Microsoft Suite

Jira

Job description

Acima is looking for an Operations Intern in Draper, Utah. The role involves researching and resolving claims of error while maintaining productivity. Candidates should have strong problem-solving skills and be proficient in Microsoft Suite. Responsibilities include data entry, account management, and collaboration across departments. Strong communication abilities are essential. This internship offers an opportunity to work in a dynamic team setting focused on operational excellence.