Operations Analyst I - 41500145

Business and Financial Operations; Tallahassee (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

The Florida Gaming Control Commission is seeking an Operations Analyst I to process occupational license applications for gaming activities. You will review applications for completeness, retrieve and match criminal history reports, and respond to public inquiries about licensing laws and procedures.

You will also assist with document scanning and indexing into the Commission's imaging system, ensuring accurate record keeping and workflow efficiency for regulatory compliance.

Qualifications

• Three years of administrative or clerical experience in an office setting.
• Proficiency with Microsoft Word, Outlook, Excel.
• Knowledge of general office methods, filing, telephone techniques, and strong English usage.
• Ability to work in a team environment with strong work ethic and self-motivation.
• Preferred: experience processing occupational license applications and scanning/indexing documents in workflow systems.

Responsibilities

• Process occupational license applications for gaming activities regulated by the Florida Gaming Control Commission.
• Review applications for completeness and accuracy.
• Retrieve and match criminal history reports.
• Respond to public inquiries about licensing laws and procedures.
• Assist with document scanning and indexing into the Commission's imaging system.

Skills

Teamwork

English proficiency

Strong work ethic

Self-motivation

Education

Associate's degree

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Workflow systems

Job description

The Operations Analyst I processes occupational license applications for gaming activities regulated by the Florida Gaming Control Commission, including pari-mutuel wagering, cardrooms, and slot machine facilities. The role involves reviewing applications for completeness, retrieving and matching criminal history reports, responding to public inquiries about licensing laws and procedures, and assisting with document scanning and indexing into the Commission's imaging system.

Key qualifications:

• Three years of administrative or clerical experience in an office setting, or an associate's degree plus one year of such experience
• Proficiency with Microsoft Word, Outlook, Excel, and standard desktop computer operations
• Knowledge of general office methods, filing, telephone techniques, and strong English usage
• Ability to work in a team environment with strong work ethic and self-motivation
• Preferred: experience processing occupational license applications and scanning/indexing documents in workflow systems